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frustrated with mercury racing

Old 08-26-2020, 05:22 PM
  #51  
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I can only imagine being in this boat. Pun intended.

Gator has done much better than I would have in his situation.
Id still be horse due to shouting from the roof tops.

For those bashing/blaming OBs, it’s part of buying the first of the first.
You could write a book on initial production runs of ......., x that should have been held for release until ......., x was corrected.
This applies to OBs, cars, bikes, planes, blenders etc.

When I was a kid I worked for Snap on Tools, repairing air tools.
They released a “new” 1/2” impact (IM 51 I think) that failed out of the box.

We repaired crates of them and also scrapped (as in, new in box to the local salvage yard) crates of them.
Sometimes 20 - 30 per day.
We gear heads couldn’t understand why these experts (quality isn’t expensive, it’s priceless) released this model when they knew it was ****.

The only answer we ever got was, “it was dictated by marketing”.
Corporate decided the black eye from warranty claims wasn’t as painful/$$$ as missing that moment in the market.

As a beat up and scarred sales guy, I can verify that if corporate is making the call, they listen to marketing.

Gator, as an OB guy, stick w/it.
Once through your teething pains, I think you’ll be a happy camper.

Best opf luck sir.

Last edited by Twin O/B Sonic; 08-26-2020 at 05:41 PM.
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Old 08-26-2020, 07:47 PM
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New motors = New money
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Old 08-26-2020, 07:49 PM
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Originally Posted by GatorMD View Post
I understand that but, in that scenario STOP selling new motors and use them for parts for the customers who already dropped their $$$ and entered that warranty agreement with you.
I meant my last post to be in follow-up to this comment.

New Motors = New Money
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Old 08-26-2020, 11:07 PM
  #54  
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Agreed guys. It's always a risk, which I definitely took. But, this is my FIRST boat and during the build the 450R came out- I had to have em! So, here I am while the other 400R boaters are living the dream on the water. Upside is that Mercury is a reputable company, and I am certainly NOT the only person dealing with issues. So, I'm sure they'll come around and make good on their word/warranty.

Meanwhile, my boat was splashed today, after ECM harness was replaced it is still throwing a bunch of codes and dumping tons of fuel with black smoke. Mechanic did a compression test and fortunately all 8 cylinders are holding strong. So he jumped on the phone with mercury and they ordered more parts.......Very defeatist for me today as, I'm not on call this weekend and could've enjoyed the weekend here (since the storms moved west) but, here I am, it is what it is. Fortunately, mercury is honoring warranty, labor, and parts and I am cost free. Nonetheless, I have my brand new boat out of commission. One of these situations like twin sonic pointed to, the motors will eventually be fixed and running hard and I'll forget about this. Meanwhile, I'll hope the boat is ready for Tampa!
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Old 08-27-2020, 08:36 AM
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Originally Posted by Twin O/B Sonic View Post
I can only imagine being in this boat. Pun intended.

Gator has done much better than I would have in his situation.
Id still be horse due to shouting from the roof tops.

For those bashing/blaming OBs, it’s part of buying the first of the first.
You could write a book on initial production runs of ......., x that should have been held for release until ......., x was corrected.
This applies to OBs, cars, bikes, planes, blenders etc.

When I was a kid I worked for Snap on Tools, repairing air tools.
They released a “new” 1/2” impact (IM 51 I think) that failed out of the box.

We repaired crates of them and also scrapped (as in, new in box to the local salvage yard) crates of them.
Sometimes 20 - 30 per day.
We gear heads couldn’t understand why these experts (quality isn’t expensive, it’s priceless) released this model when they knew it was ****.

The only answer we ever got was, “it was dictated by marketing”.
Corporate decided the black eye from warranty claims wasn’t as painful/$$$ as missing that moment in the market.

As a beat up and scarred sales guy, I can verify that if corporate is making the call, they listen to marketing.

Gator, as an OB guy, stick w/it.
Once through your teething pains, I think you’ll be a happy camper.

Best opf luck sir.
When I worked for a company that supplied the OEM automotive market, GM was one of our clients. They were trying to get their rep up on being reliable, they pretty much told us they did NOT want the latest and greatest,,,,,,,,,, only proven parts.
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