OT: Sprint PCS is a ripoff!!!!!
 

FYI
Does anyone here use Sprint PCS??? I deactivated my account recently because they were overcharging me alot of money. Also, when you go and change something in your plan, they screw it all up everytime and try to charge you alot of extra fees. Beware of Sprint and start taking a better look at your bill from them. If you're going to get new phone service, stay away from them. I have Cingular now and they seen to be pretty good.

They all suck.

You got that right. I can't think of a more ungrateful, nonchalant, screw-the-customer-at-every-corner industry.

It's funny that you started this thread. Just this morning I opened my Sprint PCS bill and had all kinds of charges that pi$$ed me off. I am switching my service next week. You would think that the way the world is today, meaning there really isn't a need for a home phone and a cell phone and that usage just continues to grow, these guys would really work hard to get and keep your business.

I will be looking into all of them in the coming week to find the best plan for my needs. I think the 1 and 2 year contracts are what really screw you. At the time you buy the contract you may have a good deal but within 6 months it's not and your stuck.

One of the biggest and legal rackets thats out there.

Sydwayz is right! They ALL suck!!!!

I've had an account with Omnipoint > Voicestream > T-mobile for 3 1/2 years now. Maybe overbilled 2X or so for sports scores that i have free in my contract. Always taken off, no questions asked, after a 3 minute phonecall. I was able to use my phone in canada and the caymans. Only big coverage hole i have found was up in the mountains at killington, VT.

SPRINT'S CUSTOMER SERVICE
 

Its worse when you have to deal with them.:mad: They offered me a free phone, $30, and 3 months free. Told them to %^&%! at the end of my contract. Switched to AT&T. Very happy now. Customer service-great.

SUCK SUCK SUCK SUCK I HATE CELL PHONES, THEY CAN SEND A MAN TO THE F**KIN MOON BUT CAN'T MAKE MY PHONE WORK UNLESS I STAND ON A F**KIN LADDER AT THE TOP OF A HILL ACROSS THE STREET FROM THE CELL TOWER....

Keep Your Phone Number
 

If you all wait until November 24, 2003, you will be able to keep your phone number. Local Number Portability goes into effect for wireless on that date. There is an expectation that alot of incentives will be made to good credit customers to get them to switch. You will also be able to move your wireline phone number to a cell phone and drop your home line. Really pisses of the big local RBOCs. In many cases you will have to buy a new phone.

If you own a small business, get ready to take your numbers shopping for a good deal. Even better, if you like your current provider ask them about Number Portability. This gets the sales people all nervous. Tell them you are looking for a better rate plan now, or you will be shopping. They will try to lock you into a contract prior to 11-24, but if you like the service anyway, leverage the threat into better rates for yourself.

Now with all the money I saved OSO members, go find a worthy cause to share iin your fortunes.


Good Luck,
Doug

The other big reason I need to switch is signal strength. I get a great signal everywhere except at my house, my work and my boat. Not bad huh!

Yep, that's been my experience!

Waterbum...let me guess you work for Sprint...noticed the Overland Park Ks...I ma consultant in the telco industry...worked for sprint for 2o years...You are right about the 11/24 date...lots of things will change...so hang in there folks...Incidently, I hate the bastards too....

Don't get me started on Sprint PCS. Does anyone have the CEO's email address? I have 15 phones on sprint. Been fighting with them since January. Last email I sent (last week) to the Business Sales Support Manager & told her I am not going to fall over & go away

I remember this with AT&t before
http://www.offshoreonly.com/forums/s...ghlight=AT%26T :hothead:

srbaer,
I consult in the telco industry. Spent 12 years travelling and finally was able to spend the last 18 months at home consulting in Overland Park. Thought this would end last November, then FCC granted a 1 year extension on portability.

Coverage - prior to moving last year, I could not get a clear signal at my home and only live 7 miles from World Headquarters. Even at World Headquarters, cell sites got overloaded and calls were unable to complete. They have fixed most of the capacity issues with 3G rollout.

Spent many years in billing applications. They all suck. Built to be confusing, inflexible without alot of software vendor work, and expensive to run. Put the creative marketing and finance people to work on plans that the systems can't support, add a bunch of bandaides to it, hope no one can figure out, and you end up with alot of pissed off people. Great strategy for growth as long as there is an endless supply of customers.

Turbojack,
Actually a good friend of mine works for Sprint PCS and he gave me a number to some big honcho, I called him and let him know what I thought and he had someone call me back right away...I'll see if I can get that # for you--keep posted.
THEY STILL SUCK!!

I loved sprint too.... ;) They tried telling me I called New Zeland for like 3 hours!!!! I dont know anyone in NZ nor will I talk on a phone with anyone for 3 hours.

"they" are how I pay my bills so watch it :D hahaha... I dont have an issue with my company and I have been a customer longer than an employee. I went so far as I DID cancel my home phone number. The only people that called me there were telemarketers anyway. (Semper thanks... pay that bill ... thats my 401K there ;) ) The local number portability may not go into effect on November at the rate the companies are going... There are still some hurdles to go through.

I also dont see there being 5 wireless companys much longer(national anyway) there is just not enough people to suppoet that many companies. I Think sometime in the future you will see it narrowed down to 3 (my guess).