Like Tree0Likes

Should I get an attorney ? Marine warranty dispute.

Reply
Old 06-14-2004, 10:08 AM
  #1
Registered
Thread Starter
 
frequentflyer's Avatar
 
Join Date: May 2002
Location: Miami, FL
My Boats: 1998 Powerplay 25
Posts: 796
Angry Should I get an attorney ? Marine warranty dispute.

Here's the deal. When I bought my boat it came with extended warranties. The company is called "Interstate dealer services" out of NY. Recently, I blew up a lower unit. My mechanic says it happened because of of the gears broke, pieces wedged between the gears and the propshaft, pushing the shaft, splitting the case and spitting the shaft, carrier and prop right out. When reported to the company they sent their adjuster out. His conclusion was really inconclusive but he stated as a theory that the cause could have been verical impact to the prop, splitting the case and spitting everything out. There however was no impact, there is no damage to the skeg or any other part of the gearcase, other motor or boat. Infact, even the reverse gear is damaged which is more consistent with my mechanic's theory than the impact theory. Bottom line is that I have argued and argued and they just keep saying they are denying the claim based on the impact theory.
They say the only way to dispute it is to go through "American Arbitrators". What should I do ?

Last edited by frequentflyer; 06-14-2004 at 10:20 AM.
frequentflyer is offline  
Reply With Quote
Old 06-14-2004, 10:18 AM
  #2
Official OSO boat whore
Charter Member
Trade Score: (2)
 
Join Date: Oct 2000
Location: Mequon, WI
My Boats: 8' row boat
Posts: 6,157
Default Re: Should I get an attorney ? Marine warranty dispute.

Read your policy. They should have the process laid out step by step. If you go to the attorney now, they will forward it to legal and you'll never see the money. Took me almost 2 years to collect. Thankfully, I didn't have to pay an attorney or I would have lost even more money.
Cord is offline  
Reply With Quote
Old 06-14-2004, 10:21 AM
  #3
Registered
Thread Starter
 
frequentflyer's Avatar
 
Join Date: May 2002
Location: Miami, FL
My Boats: 1998 Powerplay 25
Posts: 796
Default Re: Should I get an attorney ? Marine warranty dispute.

Cord from the same company ?
frequentflyer is offline  
Reply With Quote
Old 06-14-2004, 10:26 AM
  #4
Registered
 
robyw1's Avatar
 
Join Date: Jul 2003
Location: Spring, TX
My Boats: 1998 Wellcraft 22' Scarab
Posts: 2,759
Default Re: Should I get an attorney ? Marine warranty dispute.

My first inclination would be to try to solve it w/o spending any money. I listen to this nation wide radio show called the troubleshooter. Hosted by Tom Martino he helps consumers in resolving conflicts with business large and small. It works too.

http://www.troubleshooter.com/

Might look into it since it doesn't cost anything.

Good Luck
Roby
robyw1 is offline  
Reply With Quote
Old 06-14-2004, 11:35 AM
  #5
Enjoy the show
VIP Member
 
Ron P's Avatar
 
Join Date: Feb 2001
Location: The Joisey Shore
Posts: 10,353
Default Re: Should I get an attorney ? Marine warranty dispute.

Go to arbitration. No matter what you say, they'll deny your claim.

Better bring 4 or 5 written outdrive surveys with you.
Ron P is offline  
Reply With Quote
Old 06-14-2004, 11:41 AM
  #6
Official OSO boat whore
Charter Member
Trade Score: (2)
 
Join Date: Oct 2000
Location: Mequon, WI
My Boats: 8' row boat
Posts: 6,157
Default Re: Should I get an attorney ? Marine warranty dispute.

Quote:
Originally Posted by frequentflyer
Cord from the same company ?

No, different company, different circumstances, same attitude.
Cord is offline  
Reply With Quote
Reply

Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
FOUNTAINATLAST
General Boating Discussion
12
02-08-2006 05:41 PM
Mr. Demeanor
General Boating Discussion
3
04-16-2003 12:27 AM
neu-rich
General Boating Discussion
30
09-19-2002 04:30 PM
gdfatha
General Boating Discussion
8
08-09-2002 04:40 PM



Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 11:17 PM.


Copyright 2011 OffShoreOnly. All rights reserved.