DaveP

To say the least we have been pretty blown away by the tremendous response we have gotten since we started shipping our DVD's. We thank everyone who has ordered and also to those customers who answered our customer questionaire that we sent out a few weeks ago. We have had our share of success and also our share of growing pains.

With that said, we are going to do the following:

1) CHRISTMAS SPECIAL! - anyone who places an order by 5pm EST Tuesday December 21st, we will ship your order UPS RED LABEL OVERNIGHT at no additional charge for arrival Wednesday December 22nd. www.big-seas.com

2) Shipping - from the start we were using the US Postal Service. As Donald Trump Says THEY ARE FIRED! We had reports that it took over 2 weeks to get the orders when they were shipped Priority Mail. ALL of our orders that have shipped this past week and forward will be shipped UPS with tracking numbers on all orders.

3) Ordering - we have changed our electronic order form to now send an email confirmation of yoru order so that you know it has been received and that will prevent double orders.

4) Customer Survey - 99% of all of our customers that responded LOVED the Apache and Cat Conquer DVD's! There was a consensus that the Apache tape was a little pricey. So with that said, we are going to ship everyone who purchased our Apache DVD, our next DVD ABSOLUTELY FREE! (this will be ready to ship early Jan 05)

Our next DVD will be a double DVD with over 2 hours of footage. The DVD will contain the 1984 KEY WEST WORLD CHAMPIONSHIP and the 1992 SPACE COAST OFFSHORE CHALLENGE COCOA BEACH FL. At the same time, we are also going to reduce the price of our Apache DVD to $49.95.

The following orders were shipped this Thursday and should arrive in any day:
Steven Lief (shipped today)
William Lynch
David Street
Kevin Ferrell
Milton Calafell
Joe Heintz
Jeff Wahl
jaime estrella
Joy Bollman
anthony sarandes
Kent Ferrell
albert echemendia
leandro oliva
Cyrus Dixon
jason saris
Craig Morrison
Carol Kohlmann
TOM LOESL
jeff Hackman
Andrew Wires
Carol Kohlmann
Beth Mackey
Bill Neumann
Francis Rizzo
Krista Nykamp
James Miller
doug jones

Thank you again for your support and we look forward to making continued improvements as well as increasing the size of our DVD portfolio.

Happy Holidays! From Rich, Dave & Darren.

CBR

Just met a cameraman from the Rocki A /offshore/hotdog war days in the NJ 70s. Since I was so interested in his tales, he is going to try to dig up some of the video they have of that era!

R Addiction

Hey Dave, I hope those names you listed didn't order them for someones christmas present!!

HiPerf2000

iTrader: (2)

i got mine in the mail a couple weeks ago.....my girl bought it for me for Christmas. I saw the mail package and noticed Dave's name on it and i knew right away what it was!! I'll pretend i'm surprised on Christmas so i don't ruin it for her.

DaveP

Never said I was the brightest bulb in the package!