Mercury Racing 400r Platinum Protection Worth It
07-30-2019, 07:47 AM
#21
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Thank you for posting these files. Brought back memories.
The sales literature and maybe even the salesperson will tell you this is almost like an extension of the warranty.Here are a couple of cut and paste -----
Parts, Accessories, and Labor Coverage – Comprehensive coverage (including labor) for mechanical and electrical failures caused by a defect in material or workmanship - similar to the standard limited warranty
QUESTION:Is there a third party involved with this plan?
ANSWER:No, Mercury Product Protection is a factory-backed extended service contract. With MPP there are no claims adjustors or inspectors to work with to determine the cause of failure. In fact, the claims process is exactly the same as the standard factory warranty.
But when you read the contract -----
The Contract – Means this Mercury Product Protection Platinum Contract and the terms and conditions contained herein. This is not a Marine Hazard insurance policy or an extension of the standard Product warranty, implied or otherwise.
I think it's very important that somebody thinking about buying this plan be aware it's different in a number of ways.
CONTRACT EXCLUSIONS:
NORMAL WEAR AND TEAR: Cost of maintenance and repairs such as tune-up, adjustments, and carburetor rebuilding to correct performance loss and/or repairs required as a result of normal wear and tear. By way of example, this includes, but is not limited to, internal carburetor/vapor separator parts such as needles, seats, and floats; reduction or loss of compression due to worn pistons, cylinders, rings, valves, head gasket(s), water pumps and impellers, jet pump impellers, engine couplers and wear rings, spark plugs, high tension spark plug wires, brushes, etc. Seals, gaskets, or components made of rubber, plastics, etc. Minor loss of fluids is not a mechanical breakdown. Corrosion to any Product or Covered Part is considered an environmentally-caused condition and is specifically not covered by this Contract.
If a seal fails during the warranty and you blow the lower unit or powerhead, it will be covered. But if it happens during the 5 years of Mercury Product Protection it won't be covered.
During warranty if you have a "minor" leak they will fix it. But if it happens during the 5 years of Mercury Product Protection it won't be covered
LACK OF SPECIFIED MAINTENANCE: Breakdown as a result of failing to comply with the
specified preventive maintenance intervals and recommendations set forth in the Operation
and Maintenance Manual supplied with the Product. Damage or breakdown as a result of loose
fasteners and/or securing hardware such as nuts, bolts, screws, grommets, clips, and straps.
Under warranty a connecting rod bolt comes loose or a wrist pin clip lets go, covered. But if it happens during the 5 years of Mercury Product Protection it won't be covered.
Fuel System: Carburetor body; fuel delivery pump; compressor; fuel cooler; fuel injection pump; flame arrestor; fuel injectors; manifold body
Do you see a fuel pressure regulator listed? That means it's not covered during the 5 years of Mercury Product Protection. It also means that if the regulator goes bad and the powerhead burns down. Not covered.
CONSUMABLES: Some parts or components are considered Consumables. Consumables are not
covered by this Contract. Consumables include, but are not limited to, exhaust bellows;
gasoline; lubricants; fluids; coolants; grease; filters; screens; hoses; engine mounts; water
pumps and impellers; propellers; thermostats; diaphragms; primer bulbs; fuses; light bulbs;
breaker points; distributor caps; rotors; internal carburetor/vapor separator/FSM parts such as
needles, seats, floats and power valve; spark plugs; high tension spark plug wires; trim tabs and
anodic protectors; belts; cosmetics such as paint, primers, and decals; breakdown of parts or
components due to corrosion or material degradation or deterioration.
None of these are covered under the contract. So even if you have a "covered" repair, you will still get a bill.
TRANSFERABILITY: This Contract may be transferred to a subsequent purchaser of the Product
within thirty (30) business days after the subsequent purchase of the Product. Engines not
purchased directly from another recreational use owner or from an Authorized Mercury or
MotorGuide Dealer are ineligible for coverage.
This one means that if you trade the motor in to a non Mercury dealer the $14,000 is worthless. The same is true if the buyer is a guide or charter operator.
Speaking of the $14,000. Mercury will get about 1/2 of this. So about $7,000. What I was told this means is that they expect on the average 400r contract they will pay out $7,000 over the life of the agreement. Most of this will be 6th thru 8th years. So they get to invest this money, and you don't. Or even worse you roll it into the loan and you pay interest on the $14,000
Limit of Liability - The Manufacturer’s suggested Retail Price of the Product, less accessories at the time of retail sale
This is the most the contract can pay out, once that's gone. There is no more coverage and that doesn't matter if it happened in year 4
Like I say, read the contract and if you have questions. Think about asking someone who isn't making more money selling you the contract then they are selling you the engine.
The sales literature and maybe even the salesperson will tell you this is almost like an extension of the warranty.Here are a couple of cut and paste -----
Parts, Accessories, and Labor Coverage – Comprehensive coverage (including labor) for mechanical and electrical failures caused by a defect in material or workmanship - similar to the standard limited warranty
QUESTION:Is there a third party involved with this plan?
ANSWER:No, Mercury Product Protection is a factory-backed extended service contract. With MPP there are no claims adjustors or inspectors to work with to determine the cause of failure. In fact, the claims process is exactly the same as the standard factory warranty.
But when you read the contract -----
The Contract – Means this Mercury Product Protection Platinum Contract and the terms and conditions contained herein. This is not a Marine Hazard insurance policy or an extension of the standard Product warranty, implied or otherwise.
I think it's very important that somebody thinking about buying this plan be aware it's different in a number of ways.
CONTRACT EXCLUSIONS:
NORMAL WEAR AND TEAR: Cost of maintenance and repairs such as tune-up, adjustments, and carburetor rebuilding to correct performance loss and/or repairs required as a result of normal wear and tear. By way of example, this includes, but is not limited to, internal carburetor/vapor separator parts such as needles, seats, and floats; reduction or loss of compression due to worn pistons, cylinders, rings, valves, head gasket(s), water pumps and impellers, jet pump impellers, engine couplers and wear rings, spark plugs, high tension spark plug wires, brushes, etc. Seals, gaskets, or components made of rubber, plastics, etc. Minor loss of fluids is not a mechanical breakdown. Corrosion to any Product or Covered Part is considered an environmentally-caused condition and is specifically not covered by this Contract.
If a seal fails during the warranty and you blow the lower unit or powerhead, it will be covered. But if it happens during the 5 years of Mercury Product Protection it won't be covered.
During warranty if you have a "minor" leak they will fix it. But if it happens during the 5 years of Mercury Product Protection it won't be covered
LACK OF SPECIFIED MAINTENANCE: Breakdown as a result of failing to comply with the
specified preventive maintenance intervals and recommendations set forth in the Operation
and Maintenance Manual supplied with the Product. Damage or breakdown as a result of loose
fasteners and/or securing hardware such as nuts, bolts, screws, grommets, clips, and straps.
Under warranty a connecting rod bolt comes loose or a wrist pin clip lets go, covered. But if it happens during the 5 years of Mercury Product Protection it won't be covered.
Fuel System: Carburetor body; fuel delivery pump; compressor; fuel cooler; fuel injection pump; flame arrestor; fuel injectors; manifold body
Do you see a fuel pressure regulator listed? That means it's not covered during the 5 years of Mercury Product Protection. It also means that if the regulator goes bad and the powerhead burns down. Not covered.
CONSUMABLES: Some parts or components are considered Consumables. Consumables are not
covered by this Contract. Consumables include, but are not limited to, exhaust bellows;
gasoline; lubricants; fluids; coolants; grease; filters; screens; hoses; engine mounts; water
pumps and impellers; propellers; thermostats; diaphragms; primer bulbs; fuses; light bulbs;
breaker points; distributor caps; rotors; internal carburetor/vapor separator/FSM parts such as
needles, seats, floats and power valve; spark plugs; high tension spark plug wires; trim tabs and
anodic protectors; belts; cosmetics such as paint, primers, and decals; breakdown of parts or
components due to corrosion or material degradation or deterioration.
None of these are covered under the contract. So even if you have a "covered" repair, you will still get a bill.
TRANSFERABILITY: This Contract may be transferred to a subsequent purchaser of the Product
within thirty (30) business days after the subsequent purchase of the Product. Engines not
purchased directly from another recreational use owner or from an Authorized Mercury or
MotorGuide Dealer are ineligible for coverage.
This one means that if you trade the motor in to a non Mercury dealer the $14,000 is worthless. The same is true if the buyer is a guide or charter operator.
Speaking of the $14,000. Mercury will get about 1/2 of this. So about $7,000. What I was told this means is that they expect on the average 400r contract they will pay out $7,000 over the life of the agreement. Most of this will be 6th thru 8th years. So they get to invest this money, and you don't. Or even worse you roll it into the loan and you pay interest on the $14,000
Limit of Liability - The Manufacturer’s suggested Retail Price of the Product, less accessories at the time of retail sale
This is the most the contract can pay out, once that's gone. There is no more coverage and that doesn't matter if it happened in year 4
Like I say, read the contract and if you have questions. Think about asking someone who isn't making more money selling you the contract then they are selling you the engine.
07-31-2019, 07:56 AM
#23
Wow, thanks for putting things in perspective and an explanation of what the 5 years of Mercury Product Protection really is about.
Thank you for posting these files. Brought back memories.
The sales literature and maybe even the salesperson will tell you this is almost like an extension of the warranty.Here are a couple of cut and paste -----
Parts, Accessories, and Labor Coverage – Comprehensive coverage (including labor) for mechanical and electrical failures caused by a defect in material or workmanship - similar to the standard limited warranty
QUESTION:Is there a third party involved with this plan?
ANSWER:No, Mercury Product Protection is a factory-backed extended service contract. With MPP there are no claims adjustors or inspectors to work with to determine the cause of failure. In fact, the claims process is exactly the same as the standard factory warranty.
But when you read the contract -----
The Contract – Means this Mercury Product Protection Platinum Contract and the terms and conditions contained herein. This is not a Marine Hazard insurance policy or an extension of the standard Product warranty, implied or otherwise.
I think it's very important that somebody thinking about buying this plan be aware it's different in a number of ways.
CONTRACT EXCLUSIONS:
NORMAL WEAR AND TEAR: Cost of maintenance and repairs such as tune-up, adjustments, and carburetor rebuilding to correct performance loss and/or repairs required as a result of normal wear and tear. By way of example, this includes, but is not limited to, internal carburetor/vapor separator parts such as needles, seats, and floats; reduction or loss of compression due to worn pistons, cylinders, rings, valves, head gasket(s), water pumps and impellers, jet pump impellers, engine couplers and wear rings, spark plugs, high tension spark plug wires, brushes, etc. Seals, gaskets, or components made of rubber, plastics, etc. Minor loss of fluids is not a mechanical breakdown. Corrosion to any Product or Covered Part is considered an environmentally-caused condition and is specifically not covered by this Contract.
If a seal fails during the warranty and you blow the lower unit or powerhead, it will be covered. But if it happens during the 5 years of Mercury Product Protection it won't be covered.
During warranty if you have a "minor" leak they will fix it. But if it happens during the 5 years of Mercury Product Protection it won't be covered
LACK OF SPECIFIED MAINTENANCE: Breakdown as a result of failing to comply with the
specified preventive maintenance intervals and recommendations set forth in the Operation
and Maintenance Manual supplied with the Product. Damage or breakdown as a result of loose
fasteners and/or securing hardware such as nuts, bolts, screws, grommets, clips, and straps.
Under warranty a connecting rod bolt comes loose or a wrist pin clip lets go, covered. But if it happens during the 5 years of Mercury Product Protection it won't be covered.
Fuel System: Carburetor body; fuel delivery pump; compressor; fuel cooler; fuel injection pump; flame arrestor; fuel injectors; manifold body
Do you see a fuel pressure regulator listed? That means it's not covered during the 5 years of Mercury Product Protection. It also means that if the regulator goes bad and the powerhead burns down. Not covered.
CONSUMABLES: Some parts or components are considered Consumables. Consumables are not
covered by this Contract. Consumables include, but are not limited to, exhaust bellows;
gasoline; lubricants; fluids; coolants; grease; filters; screens; hoses; engine mounts; water
pumps and impellers; propellers; thermostats; diaphragms; primer bulbs; fuses; light bulbs;
breaker points; distributor caps; rotors; internal carburetor/vapor separator/FSM parts such as
needles, seats, floats and power valve; spark plugs; high tension spark plug wires; trim tabs and
anodic protectors; belts; cosmetics such as paint, primers, and decals; breakdown of parts or
components due to corrosion or material degradation or deterioration.
None of these are covered under the contract. So even if you have a "covered" repair, you will still get a bill.
TRANSFERABILITY: This Contract may be transferred to a subsequent purchaser of the Product
within thirty (30) business days after the subsequent purchase of the Product. Engines not
purchased directly from another recreational use owner or from an Authorized Mercury or
MotorGuide Dealer are ineligible for coverage.
This one means that if you trade the motor in to a non Mercury dealer the $14,000 is worthless. The same is true if the buyer is a guide or charter operator.
Speaking of the $14,000. Mercury will get about 1/2 of this. So about $7,000. What I was told this means is that they expect on the average 400r contract they will pay out $7,000 over the life of the agreement. Most of this will be 6th thru 8th years. So they get to invest this money, and you don't. Or even worse you roll it into the loan and you pay interest on the $14,000
Limit of Liability - The Manufacturer’s suggested Retail Price of the Product, less accessories at the time of retail sale
This is the most the contract can pay out, once that's gone. There is no more coverage and that doesn't matter if it happened in year 4
Like I say, read the contract and if you have questions. Think about asking someone who isn't making more money selling you the contract then they are selling you the engine.
The sales literature and maybe even the salesperson will tell you this is almost like an extension of the warranty.Here are a couple of cut and paste -----
Parts, Accessories, and Labor Coverage – Comprehensive coverage (including labor) for mechanical and electrical failures caused by a defect in material or workmanship - similar to the standard limited warranty
QUESTION:Is there a third party involved with this plan?
ANSWER:No, Mercury Product Protection is a factory-backed extended service contract. With MPP there are no claims adjustors or inspectors to work with to determine the cause of failure. In fact, the claims process is exactly the same as the standard factory warranty.
But when you read the contract -----
The Contract – Means this Mercury Product Protection Platinum Contract and the terms and conditions contained herein. This is not a Marine Hazard insurance policy or an extension of the standard Product warranty, implied or otherwise.
I think it's very important that somebody thinking about buying this plan be aware it's different in a number of ways.
CONTRACT EXCLUSIONS:
NORMAL WEAR AND TEAR: Cost of maintenance and repairs such as tune-up, adjustments, and carburetor rebuilding to correct performance loss and/or repairs required as a result of normal wear and tear. By way of example, this includes, but is not limited to, internal carburetor/vapor separator parts such as needles, seats, and floats; reduction or loss of compression due to worn pistons, cylinders, rings, valves, head gasket(s), water pumps and impellers, jet pump impellers, engine couplers and wear rings, spark plugs, high tension spark plug wires, brushes, etc. Seals, gaskets, or components made of rubber, plastics, etc. Minor loss of fluids is not a mechanical breakdown. Corrosion to any Product or Covered Part is considered an environmentally-caused condition and is specifically not covered by this Contract.
If a seal fails during the warranty and you blow the lower unit or powerhead, it will be covered. But if it happens during the 5 years of Mercury Product Protection it won't be covered.
During warranty if you have a "minor" leak they will fix it. But if it happens during the 5 years of Mercury Product Protection it won't be covered
LACK OF SPECIFIED MAINTENANCE: Breakdown as a result of failing to comply with the
specified preventive maintenance intervals and recommendations set forth in the Operation
and Maintenance Manual supplied with the Product. Damage or breakdown as a result of loose
fasteners and/or securing hardware such as nuts, bolts, screws, grommets, clips, and straps.
Under warranty a connecting rod bolt comes loose or a wrist pin clip lets go, covered. But if it happens during the 5 years of Mercury Product Protection it won't be covered.
Fuel System: Carburetor body; fuel delivery pump; compressor; fuel cooler; fuel injection pump; flame arrestor; fuel injectors; manifold body
Do you see a fuel pressure regulator listed? That means it's not covered during the 5 years of Mercury Product Protection. It also means that if the regulator goes bad and the powerhead burns down. Not covered.
CONSUMABLES: Some parts or components are considered Consumables. Consumables are not
covered by this Contract. Consumables include, but are not limited to, exhaust bellows;
gasoline; lubricants; fluids; coolants; grease; filters; screens; hoses; engine mounts; water
pumps and impellers; propellers; thermostats; diaphragms; primer bulbs; fuses; light bulbs;
breaker points; distributor caps; rotors; internal carburetor/vapor separator/FSM parts such as
needles, seats, floats and power valve; spark plugs; high tension spark plug wires; trim tabs and
anodic protectors; belts; cosmetics such as paint, primers, and decals; breakdown of parts or
components due to corrosion or material degradation or deterioration.
None of these are covered under the contract. So even if you have a "covered" repair, you will still get a bill.
TRANSFERABILITY: This Contract may be transferred to a subsequent purchaser of the Product
within thirty (30) business days after the subsequent purchase of the Product. Engines not
purchased directly from another recreational use owner or from an Authorized Mercury or
MotorGuide Dealer are ineligible for coverage.
This one means that if you trade the motor in to a non Mercury dealer the $14,000 is worthless. The same is true if the buyer is a guide or charter operator.
Speaking of the $14,000. Mercury will get about 1/2 of this. So about $7,000. What I was told this means is that they expect on the average 400r contract they will pay out $7,000 over the life of the agreement. Most of this will be 6th thru 8th years. So they get to invest this money, and you don't. Or even worse you roll it into the loan and you pay interest on the $14,000
Limit of Liability - The Manufacturer’s suggested Retail Price of the Product, less accessories at the time of retail sale
This is the most the contract can pay out, once that's gone. There is no more coverage and that doesn't matter if it happened in year 4
Like I say, read the contract and if you have questions. Think about asking someone who isn't making more money selling you the contract then they are selling you the engine.
