Had the same thing happen. Was the upper gear, broken in half.

$1,000 for parts, $500 for labor. I did both, just to be safe.

You did both of what? Both drives or both upper and lower of one drive?

Both uppers.

And the price is for EACH one.

I had the same symptoms last fall (neutral and reverse, no forward.
Lower shift cable housing broke at the drive end.
Bravo lower shift cable kit <$100, about 2 hours labor.