Dblvanos
I am in New Port Richey.
THe accident was near Venice Fl. THe adjuster is from Clearwater.
I had my share of good and bad experiences with ins. companies.
It seems like a lot depands on the person you deal with.
THis adjuster is specilalizing in boats. he knows my issues and I hope things will work out. However, like I said.. it's not a done deal yet. I have to wait and see, but I am hopefull.
I already talked to the boat manufacturrer and they are very helpfull. -Thank you Dennis at Avanti.-
I will provide and update Monday. In summary.. it's probably not the insurance company that's a problem. It's people with in all companies. Let's face it ALL insurance companies have a safe profit margin. It's business and I have no problem with that. Look at the Geico boat. it's not built on losses, just like Vegas not built on winnings. My truck is insured with 21st Century/AIG. Got a check for repairs already, yet the body shop hasn't even looked at the frame issues. (truck is in parking lot as of this PM) Does not make any sence. If I have frame damage, I have to fight now. Luckly I know the shop where it's being repaird. It sem that if they send the money fast the consumer will shut up. NOT ME. lol
Keep tunned in.

P

Paradox,

Sorry man, no connections left in claims in your part of the world.

I wouldn't worry a lot about getting the check already minus the potential frame issues. I would write checks all the time, then issues supplements. I was not allowed to write checks out for a what if situation, it had to be proven that there was damage. Usually that meant pulling a part of that was hiding the damage.

This is pretty minor, but I used to keep my spyderco knife with me all the time. My team leader always wondered how I could get the shop guys to "take" those bumper covers off so fast ;)

I wish you luck man.

That has me confused? I have perfect credit, my imperica scores are in the 800's. I owe only on my boat & I was recently divorced as of a year ago December.
Are you telling me that because I live "clean" that is giving Progressive reason to suspect/investigate me right out of the box?

I meant that if your not living clean.

I am surprised that you would be getting the run around actually.

I was told that the average fire and theft claim will take between 15 and 30 days to settle if everything is in order.

How long has it been for you and what are they doing that is holding up your claim?

You have a PM, but long story short it has been 5 months of feet dragging, lawyers & threats.

Call an attorney. File against them and specify damages for bad faith.

The best defense is a good offense. One squeak from an insurer gets them directed immediately to my attorney. Then they get to pay the claim and his bill. It's never not worked for me.

Here's how the conversations go...


Adjuster- "But you see Mr. Sunkin..."

Me- "Billy, excuse me for interrupting, but do you have a pen handy?"

Adjuster- "Well, yes, I do"

Me- "Good. Let me give you this number. It's 330-xxx-xxxx. Ask for Mr. Dowling. He's my attorney and will be handling this issue from here on out. Thanks for your time."

Click.

Straightens 'em right up.

Progressive update.
It appears, that often not the insurance co, is the problem but the adjusters or the staff within the company.
For me dealing with Progressive was a pleasure (if you could call pleasure when it's a claim). Contact with individuals was not a problem. The adjusters called me back in reasonable time, called me for updates on the situation. There were some discussions of repairs, where, who and how much, but I did not receive and BS. Eventually Progressive totaled the boat and I got a check. I will still be out of pocket, but as far as Progressive, and staff, I can't and won't complain. Pretty reasonable dudes I got hooked up with.
Not true with 21st Century/AIG on my car insurance. No call backs, I have to leave dozens of messages, no clue as what’s the story with the collision repair center, no communication from the adjuster, and his boss, AND HIS BOSS. My truck is still at the body shop… waiting, as I am for some intelligent word from 21st Century/AIG.
Interesting however, I had a situation with 21st Century a year ago when a taxi hit my car. No problems what so ever, check for the repairs in my hand in 3 days.
It is evident to me.. not the insurance Co. is the problem, people/staff within. The yo-yo’s I am dealing now should all be fired and get a new carrier selling hot dogs.
Can we interview the adjusters/staff whom we would be dealing with ?? (just a thought) :angry-smiley-038:

You can also speak with them about what is refered to as "Good Faith" If the adjuster doesn't know what you are talking about, speak with their manager.

"Good Faith" is what they use in court to provide the jury with the reasonable expectations that your claim would be handled profesionally by the company that they pay their premiums to.

This term works with other things beside insurance also.

Just by letting the company know that you know what this means will get your cse transfered, or a fire lit under your adjuster's arse.

I learned this the hard way while I was a young adjuster. I had a very nice attorney explain to me what would happen to me if I didn't get his claim handled quickly. I had more than a few managers explain to me that he was correct in ths.

I don't have this problem anymore because i get my claims handled in a timely and profesional manner and usually try to make that the insured is more than compensated.

You guys are correct in that it is 80% the adjuster. Really good adjusters are hard to find in this world because of turn over, compensation, stress factor, etc.

Call your insurance agent and let them know how disappointed you are int he way its all being handled....and hint you may be looking for a different company in the near future.....hopefully they dont want to loose the account/commission and will get the ball rolling for you .....