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Trick Marine...Unbelievable!!!!! Fathers day story.

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Old 06-18-2005 | 11:16 AM
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Default Trick Marine...Unbelievable!!!!! Fathers day story.

I just got finished installing a complete CMI exhaust system complete with liquid sound mufflers.
I called Trick Marine as it sounded like from this board lots of guys had good success with Fred and the rest of the guys from Trick.

I re-powered to a 500 HP EFI conversion from 502 MPI. The project is being done at home after work so it takes a couple of months.
The self imposed deadline is our family's annual fathers day trek to Indian Arm in Vancouver B.C.
All was going well until I got the mill installed and started to look for solutions to the exhaust routing and silencing.

Like lots of people I was shooting for very quiet with minimal loss.
I was trying to figure out how I would plumb the silent choice system in when Fred got me in touch with CMI directly.
They gave me an option of a new full time muffler called liquid sound. After taking a look at pics I thought "This is not the prettiest thing but if it works it will sure save a huge pain plumbing the silent choice." ( lots of clearance issues) So I go for it.
They gave me great price and I worked with Fred on getting these things shipped to Canada with minimal hassle.
Things started to go off the rails as the shipment got hung up in customs with a UPS oops on the paperwork.

I called Fred and he seemed to drop everything to get the paperwork thing straightened out with customs.
Long story short is parts clear and I have the mufflers the next day.
More good news is the are not nearly as ugly as they look on CMI's web site.

So I go about installing these as this is the last thing I need to get sorted before I turn the Key.
Anyone who has done a re-power to something different knows this is a huge milestone!

This all goes pretty well and I try to do the very last step. Install the tailpipes. I have never had CMI exhaust so I did not know the difference between flange styles. I soon realize that something does not seem right with the rope seals I got from Fred with the Mufflers.
(Headers and Tails came with used 502 I resurrected.)
After talking with CMI I realize I have the Flex Flare system and the WRONG seals!

It is now Thursday afternoon and Fathers day is Sunday!
I succumb to the fact that I'm not going boating or fishing with my boys unless it is standing on the dock!

I am 2 hours north of Vancouver Canada and that is a long way from Trick Marine in South Carolina to get gaskets in a few hours!

I talk with Fred and it is about 3 O clock South Carolina time on Thursday afternoon.
Fred says he will send the correct gaskets out right away. I have NO ambitions that they will be in Whistler before early next week.

I arrive home from doing some errands Friday morning at about 11AM and there is a UPS package on my doorstep.

It's the frickin gaskets!!!!!!!! I almost crap myself with excitement.
Whip boat cover off finish installing tails, everything lines up perfect,run the preluber, drop in the distributor and turn the key.
SMOKE ON THE WATER!!!.

A few tweaks today and the boys are off fishing tomorrow!

Needless to say I am extremely impressed with Fred and his team at Trick Marine. Anyone who has not done business with this guy is missing out on the best customer service I have had the pleasure in years.

Hats off to Trick!
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Old 06-18-2005 | 08:04 PM
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Default Re: Trick Marine...Unbelievable!!!!! Fathers day story.

I will send photo's and db readings early next week.
Awsome service Fred.
Lots o people in the world could take lessons from you.
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Old 06-18-2005 | 08:18 PM
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Default Re: Trick Marine...Unbelievable!!!!! Fathers day story.

Another satisfied Trick Marine customer. Way to go Fred.. That is specifically why I wore his shirt at the NYC Poker Run today.
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Old 06-19-2005 | 06:53 AM
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Default Re: Trick Marine...Unbelievable!!!!! Fathers day story.

Trick Marine has once again proved that they set the standard for customer service in the marine industry!!!
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Old 06-19-2005 | 11:08 PM
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Default Re: Trick Marine...Unbelievable!!!!! Fathers day story.

Well we fished today and had 3 very happy boys. Me included.
I will do more testing on Monday with a DB meter and post results in another thread along with pics.
Exhaust not as quiet as my wife would like but really goes away once on plane.
Snufflers will be next.
Thanks again Trick!
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