Special thanks to Lake Cumberland Marine and Cigarette

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11-18-2003 | 12:48 AM

kwb

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From: San Clemente, CA

Special thanks to Lake Cumberland Marine and Cigarette

Just wanted to extend a special thanks to Randy Hartman of Lake Cumberland Marine and Skip Braver of Cigarette.

I had some problems with my 42' Cigarette Tiger that were not covered by the warrranty in any way. I didn't even buy the boat from Lake Cumberland Marine, but from one of their biggest competitors!

The dealership that I bought the boat from didn't do much to help me out, so I called Randy at Lake Cumberland Marine and he stepped right in and called Cigarette and minutes later Skip Braver (CEO of Cigarette) was calling me at home.

Skip took care of the problem - no questions asked!

Both - first class acts!!!!!!

Thanks! - Ken Boyce

Last edited by kwb; 11-18-2003 at 11:45 PM.

11-18-2003 | 06:50 AM

Zoomnfun

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From: Saint Charles, IL USA

Skip Braver

11-18-2003 | 06:55 AM

Audiofn

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From: Carlisle, MA USA

Kenny what was the problem, to much glitter in the paint?

Glad that they took care of it for ya.

Jon

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11-18-2003 | 09:09 AM

BLee

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From: E Dock

Re: Special thanks to Lake Cumberland Marine and Cigarette

Quote:

Originally posted by kwb
Skip Braver (CEO of Cigarette) was calling me at home.

Skip took care of the problem - no questions asked!

Both - first class acts!!!!!

Thanks! - Ken Boyce

According to some on this board Cigarette doesnt have any customer service.... hmmmm