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formula 382 sr-1 12-14-2022 03:22 PM

Administration
 
Paid for my membership 2 day ago and still nothing

Griff 12-15-2022 12:10 AM

Does the charge show on your credit card??

I moved this thread to where it will seen by the admins

IBMyke 12-15-2022 11:56 AM

Hey there, we're aware of a couple of our sites with premium memberships (or similar) having issues and we're looking into it as we speak.

formula 382 sr-1 12-21-2022 09:36 PM

Yes is has posted on my card

formula 382 sr-1 12-21-2022 09:37 PM

Any update

Griff 01-06-2023 12:33 AM

I sent a PM to IBMyke a few days ago to see if he was handling it. Haven't heard back from him.

formula 382 sr-1 01-06-2023 07:27 AM


Originally Posted by Griff (Post 4855027)
I sent a PM to IBMyke a few days ago to see if he was handling it. Haven't heard back from him.

I’ll just get in contact PayPal and dispute the charges

90viper 01-09-2023 06:44 PM

I paid from pay pal $75 to upgrade back on November 29. I am still basic membership. Please upgrade my membership. Thanks

formula 382 sr-1 01-09-2023 07:05 PM


Originally Posted by 90viper (Post 4855371)
I paid from pay pal $75 to upgrade back on November 29. I am still basic membership. Please upgrade my membership. Thanks

Wow so I’m not the only one !!!

PQ290Enticer 01-09-2023 07:10 PM

I wanted to upgrade but don't use pay pal and there doesn't seem to be a "Plan B"

Griff 01-09-2023 11:55 PM


Originally Posted by PQ290Enticer (Post 4855377)
I wanted to upgrade but don't use pay pal and there doesn't seem to be a "Plan B"

There used to be another option to pay by CC when you clicked the Paypal link, but that is apparently gone now:confused:

Griff 01-16-2023 05:19 PM


Originally Posted by IBMyke (Post 4853586)
Hey there, we're aware of a couple of our sites with premium memberships (or similar) having issues and we're looking into it as we speak.

Has this issue been resolved in some way??
I'm thinking not as it I'm finding out about more issues with more users memberships.

Member "enzo thecat" told me via PM that he paid for a Platinum Membership that never received. His account is now in locked or in limbo and he can no longer post or send/receive PM's either. His Primary USER GROUP now shows "Users Awaiting Email Confirmation"

formula 382 sr-1 01-16-2023 06:36 PM


Originally Posted by griff (Post 4856234)
has this issue been resolved in some way??
I'm thinking not as it i'm finding out about more issues with more users memberships.

Member "enzo thecat" told me via pm that he paid for a platinum membership that never received. His account is now in locked or in limbo and he can no longer post or send/receive pm's either. His primary user group now shows "users awaiting email confirmation"

no !!!

Griff 01-16-2023 09:41 PM


Originally Posted by formula 382 sr-1 (Post 4856247)
no !!!

I can see that it has not been fixed for you or 90Viper. My question was to see if IB had solved the issue going forward.

I have not forgotten about you guys and am doing what I can to make sure you get what you paid for.
When it finally gets fixed, the year membership should start on the date it goes into effect and not the date you paid for it.

formula 382 sr-1 01-17-2023 06:45 AM

Administration at this point just refund my card I’m done

IBJoel 01-24-2023 12:48 PM

Anyone who has paid for a membership and not had any changes in their account, please PM me your transaction ID and I will fix it, as well as add extra time to your premium membership as compensation for the delay.

formula 382 sr-1 01-24-2023 02:01 PM


Originally Posted by Griff (Post 4855027)
I sent a PM to IBMyke a few days ago to see if he was handling it. Haven't heard back from him.

at this point I just want my money back !!!

formula 382 sr-1 01-24-2023 02:03 PM


Originally Posted by ibjoel (Post 4857297)
anyone who has paid for a membership and not had any changes in their account, please pm me your transaction id and i will fix it, as well as add extra time to your premium membership as compensation for the delay.

just refund my card

IBJoel 01-24-2023 02:28 PM


Originally Posted by formula 382 sr-1 (Post 4857301)
just refund my card

No problem at all, just still need the transaction number to send to accounting


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