Why never to buy a FORD!!!
Okay here is my rant...I am a huge GM Man so this is just fuel for my fire! My wife has a Ford Explorer Limited that she bought before we were married. I got a recall letter from ford stating their is a problem with the Cruise control causing fires. I took it in last July 07' and they unplugged it stating the part would be avaliable in august. Since they uplugged it the Cruise, Anti Locks do not work!!!! Well I just called Ford and they said the parts are still back ordered until June of 08' That is Customer Satisfaction!!!!!
Update: January 17, 2008 Cars: Parts for the cruise control switch recall will be available sometime in February 2008. Affected customers will receive a postcard from recall headquarters instructing them to make an appointment with their dealer to have the recall completed. Trucks: Parts for the cruise control switch recall will be available in the second quarter, 2008.Affected customers will receive a postcard when parts are available from recallheadquarters instructing them to make an appointment with their dealer to have the recallcompleted. -------------------------------------------------------------------------------- Ford is conducting a voluntary safety recall involving speed control deactivation switch systems in 3.6 million vehicles. |
I too own an Explorer and have purposely not taken it in for the cruise recall, I am hoping it catches fire and burns in my driveway.
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All they do is unplug the cruise @ the module under the hood. Had the same issue with my expy. Watched the tech unplug the cruise harness and tape the plug. In a month or so they called me with the parts in. They just replaced the connector on the plug.
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And GM never has problems like this? Uh huh.
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I never said they didn't, I am just speaking about this issue and how it is being handled. Almost a year to fix a recall is crazy! Do a search on the net and wait until you see the list...Ford by far has the most recalls!
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All manufacturers have recalls, but this seems more like a parts issue. I will say this, when GM issues a recall, all there duck are in a row as far as customer notification/parts availability.:hitfan:
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A recall tells me the manufacturer is interested in customer safety and satisfaction no matter what brand it is.
I'm surprised they would handle it like you describe. |
Recalls tell me the NHTSA is about whack them over the head if they do not do something now.
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I took my navigator in for other work, and they did the recall. Disabling my cruise control. I plugged it back in in the parking lot before I left the dealership.
They got the parts in a few months later and fixed it. The problem is a bad switch in the master cylinder that cracks and shorts out with the brake fluid, causing a fire. The fix is to add a fuse inline with the switch so that if it shorts out, the fuse will blow before enough heat is generated to cause a fire. |
Originally Posted by Chris Sunkin
(Post 2462263)
And GM never has problems like this? Uh huh.
Name a part, and I'll tell you the story!:party-smiley-004: |
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