Here is the email I sent to Roy;
I cant tell you how much we appreciate you for helping our slow friend Rob, you see, he spends way too much time on the internet surfing porn, his eyesight is failing as well as the hair from his palms keeps getting caught in the keys of his keyboard. When he ordered the first set, his not so bright buddy Boudreaux was in the garage yelling to him through the window what to order, even though Rob blames Boudreaux, it's not his fault, he got smacked in the head with a gator tail when he was 3 as his family owns a traveling alligator wrestling show. They didnt have time to wait in the hospital and left him there, being as Robs family helped raise him, he is there 24-7. He is still cross eyed from the gator whack, but has a heart of gold, and works like crazy instead of being a mud cricket and living off of others. So, in conclusion, thank you for helping our friend as he really doesnt know better, and your exemplary service has gone duely noted, I do apologize that it cost you well over 2 thousand dollars to make a 500 set of drive bottles.
VP of Pubic Relations SBRT