If you can stand by your products its a good thing
customer service is a very important part of your reputation
I tell you this from either getting or giving good customer service.
example I bought a wireless card from INTEL it quits 10 months later I call they give me a rma# boom send em my card then get a new on back. IM Happy!
Now I also Have some road cases manufactured my SKB
I've had a few latch failers, I call the 800 line boom! 3 day later
new latches. these kind of experiences will keep me a customer of those companies.
I know that the boat are a bigger ticketed item so I see
there is a slight difference in this kind of comparison.