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Old 05-30-2002 | 11:17 AM
  #11  
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I disagree that he is getting boned.

The Baja warranty is for:

5 years on structural hull and deck issues.
3 years on gelcoat blisters.
1 year on all else (swim platform).

I'm actually surprised that they are paying for anything related to that platform since it has been longer than 1 year.

As far as Sunsation, Dave brings up a good point about small appearance. I thought it was just me, but I think my boat on a trailer "looks" bigger than a 32 Sunsation on a trailer - go figure.
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Old 05-30-2002 | 02:06 PM
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>5 years on structural hull and deck issues.

Does that include repairing stress cracks too?

Isn't there a 3-yr corrosion warranty as well? Or is that Mercruiser? What does that cover?


I checked out a 288 at the last AC Boat show, I loved the cockpit design and cabin but it felt pretty cramped, even compared to my little H2X. I was surprised, I know the beam is narrower than the H2X but it really felt small.
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Old 05-30-2002 | 02:49 PM
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>5 years on structural hull and deck issues.

Does that include repairing stress cracks too?

Isn't there a 3-yr corrosion warranty as well? Or is that Mercruiser? What does that cover?


I checked out a 288 at the last AC Boat show, I loved the cockpit design and cabin but it felt pretty cramped, even compared to my little H2X. I was surprised, I know the beam is narrower than the H2X but it really felt small.
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Old 05-30-2002 | 09:55 PM
  #14  
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no, it does not include stress cracks or blisters after 12 months and yes gottahaveit did have the same problem and I believe he got squat. I would keep fighting but consider myself lucky they paid what they did after 12 months
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Old 05-31-2002 | 07:46 AM
  #15  
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Baja hasn't paid for anything yet. I am still trying to find someone in my area to repair the platform. My dealer has since gone out of business.
Baja says they have someone in my area "familiar" with repairing
the stringer issue. I am told that in 2001, and 29OUTLAW can confirm this, that the 29s were redesigned to eliminate the delaminating stringer. How long they knew about this is anybody's guess. They had 4-5 years to figure it out.
Don't get me wrong. I love my boat. Although my love will fade if Baja doesn't take care of me.
BTW, I took delivery in April 2000, and Baja Started my warranty in February 2000. Go Figure. February is when I gave a deposit on the boat (at the boat show). I'm still scratching my head over that one.
When I was looking at the boat I also looked at the 32 Sunsation. IMHO It was better built. If it were not $20k more I would have bought it. I'm just cheap I guess.
Please understand.....I am not "Baja Bashing".......yet!!!!!
Everyone enjoy the boating season.
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Old 05-31-2002 | 09:20 AM
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It is unfortunate that your dealer is out of buisness,,, they are usually your best bet with dealing with the factory. My guess is that if you stay on them, they will pay for 100% of the repair,,, as they should,,,it was the first winter with the boat not the third.
I own a 97 272 that we bought new, there have been a few sticky moments, but I have to say my dealer and Baja have always come through. It's only smart buisness as far as I am cincerned,,, there are alot of other manufactures out there and we are not to far out from something bigger.
If they want you to buy a Baja for your next boat they need to take care of you now. And don't be afraid to make that known.



GOOD LUCK !!!!!
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Old 05-31-2002 | 10:23 AM
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When dealing with Baja trying to get your boat repaired be absolutely sure to get an authorization number before any work is done. I got the run around for 9 months from a customer rep when trying to get my hull voids fixed, that was when my boat was still under warranty. My dealership went under and I ended up going to small claims court. I was right and I won but I never got paid.

And be sure to keep on them, they will soon "forget" your situation then your back at the beginning. Document every conversation you have too.
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Old 05-31-2002 | 03:25 PM
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Thumbs up

Good news. Baja has agreed to repair the boat at thier expense.
Thanks for all the support. DJM, I will ask for the work order #. I just may buy a 36 Outlaw (down the raod) after all. I will keep you posted on my progress.
Brian.
P.S. At least I still have my old 26" Sea Ray to use while the boat is in for repairs. Looks like I'll be doing a little fishing.
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Old 05-31-2002 | 04:47 PM
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That's good news about them paying but are they paying the glass work and the platform or just the glass work. If they pay for the glass, it's just par based on the warranty. If they pay for the platform also, then you got a good deal.

Another option with issues like the platform is to call the folks who actually make the item. My 24 Outlaw blew a trim cylinder after the one year Baja warranty had expired. I didn't bother with the dealer or Baja. I called Insta Trim directly and told them about it. They send me a new cylinder free.
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