Dock Holiday

There are two sides to every story and while most of the above is correct I just want to clear up a couple of things.

Don seems like a very nice guy and I do not hold any bad feelings and I am not trying to beat a dead horse but I have learned from this experience and hopefully he has as well and I hope it might help others.

I sent him a check back in late November last year for two pair of AFR heads that he quoted me. They had a 3-4 week delivery per his original quote. At five weeks I was getting concerned and called AFR direct and they confirmed my order was in and explaned that the CNC that cut the big block heads was down and having to be rebulit and there was a delay that was out of their control. This was not Don's fault and he and I were both at their mercy.

The first week of December I had also sent Don another larger check for two complete Whipple stage II supercharger kits. They were also quoted as a two week delivery with some question as to whether he could ship direct to me or if they would have to go to Don first and then be shipped to me.

Bottom line is I was hoping to have all my parts by the first of the year and it was looking now like mid to late January.

Into January Don become very hard to get in touch with and yes I did start to be concerned.

I called Dustin Whipple direct and he confirmed that he had been contacted by Don about purchasing two kits for me but that he was waiting for payment before he could build or ship them. Keep in mind that at this point Don had my money in hand for seven weeks now.

Whipple had a verbal order but no pay = no ship.

Don claimed that the payment had been mailed but Whipple had not received it and that he was going to mail them another check.

Now we are into February and I still have not received any heads and Whipple had still not received payment for the superchargers and yes I am getting very concerned at this point as Don has become much harder to contact.

I also want to say that there was some discussion the first of January where Don indicated he had priced these items too low and I understood and offered to pay him more. He refused my offer and said he was a man of his word and would deliver at the quoted prices.

Now ten weeks in I started to push hard for either my money back or my parts when Don called me on my cell phone in February while I was at the St. Louis boat show and told be that he did not appreciate my attitude and because I had lost trust in him that he did not want to deliver any parts to me and would refund my money. I told him that was fine and asked exactly when and how I would receive payment back. It took a little longer then promised because he was off sick. Then he called and told me that the heads had arrived and I agreed to take them since I still needed them and he could not return them to AFR. I did finally receive the check back from Don for the Whipples and it was not a certified check but a company check from his business which my bank put a 10 day hold on until it cleared.

Now I am into March ordering parts that I should have had in Late December or early January.

Don did appologize to me and I did get the heads and I did get my money back on the Whipples but it was not a very pleasent experience.

The best advice I can give anyone purchasing marine hardware that has to be ordered is to confirm with the manufacturer up front that the company you are buying from is an authorized dealer and is in good standing. That really goes for anything you are buying and it will give you peace of mind that you are dealing with the right folks and getting the best deal.

coolhand502

well it's been 2 weeks since triad posted on this thread that if i send my name address phone number he would issue me credit. guess what, nada !!! all i get is we don't have record of your transaction, well i got the bank statement and it cleary says triad marine 139.00..... that really sucks cause i have to upgrade my boat on a budget and i know thats not a lot of money to some but its also the principle of it. i was simply looking for someone to buy parts from and ask questions so i paid 139.00 dollars to learn MIKE @ CP PERFORMANCE IS THE STUFF

oh yeah and to learn that triad is a joke !!!!!!

Skullkrusher

Call your credit card company asap. This thread is ample proof he didn't ship you anything. They will take the money out of his account(assuming it is still open) and credit you.

Whipple Charged

Was there really a problem on our part? We had parts in stock and normally have a 3-5 day build time. I was out of the country when you faxed the PO over with incorrect prices. I tried multiple times to get ahold of you to review the proper price.

mull

hey guys the guy who owned triad had some health problems i talked with him a few times hes a good guy, just down on his luck.i see he`s selling out all his stuff, you should try to contact him, i know hes on scream and fly some times .just my 2 cents if anyone cares

Dock Holiday

Really sorry to hear that. Health issues are the worse kind and I wish him the best.

999JAY

This guy is a con man! I ordered gauges over a year ago and still waiting for my GPS Speedo which I never received.
After many phone calls to Don he promised me it had been sent via UPS but he failed to ever produce a tracking number.
Needless to say the Speedo never arrived and I am still waiting for my goods to this day.

Be warned this guy comes across very polite but is a true con man.

bajabob

ilove this site . there so many people are ripp off!!! i order hry steering $1500 from him waited weeks took my money from my master card . my wife call imco who made the steering kit and they said he newer oder the kit . then he told me i can order from him direct . so i did got it in 3 days . i call master card they got my money back . y cant people be honest? cp preformace . has been good to me !

murph2255

So is this company still around? Anyone know? just curious. Thanks.

fountainfan42

maybe on this 1