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Should I be worried?  Monster Marine > Should I be worried? Monster Marine
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Should I be worried? Monster Marine


Old 05-22-2009, 03:11 PM
Join Date: Jul 2005
Location: Tierra Verde, Fl
My Boat: 33 Outlaw
Posts: 341

I don't see how you owe them an apology.
A. Didn't have parts in stock like claimed
B. Didn't keep you informed as to order status
C. Didn't send tracking # after they PROMISED

If they had done any of that, you would not have started this thread. In my book, they owe YOU an apology.
Skullkrusher is offline  
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Old 05-22-2009, 04:29 PM
Join Date: Aug 2004
Location: Riverview, Michigan
My Boat: 1998 Awesome 31 Thundercat
Posts: 1,333

Originally Posted by covaciud View Post
It's a clean slate, with a new owner, and it will be ran by his current employees. )
Same style of business. Phone messages left-----no return phone calls-----little to no information given when you FINALLY do talk to a real person. I still remember talking to some of his yahoo employee's when it was Trick Marine. Phone muppits. Little to no factural information and rarely a return phone call. You talk about a clean slate------start with some fresh people.
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Old 06-15-2009, 04:44 PM
Join Date: Feb 2006
Location: Tomball (Houston), TX
My Boat: 2004 Baja 30' Outlaw
Posts: 482

I had similar issues with Monster Marine. Purchased a steering wheel just before Christmas that was supposedly in stock and paid for rush shipping. Never showed for Christmas. Finally about a month later, I got the steering wheel and they were supposed to comp the shipping since it took so long. Needless to say they never comp'd the shipping and I still got charged for rush shipping although it was shipped ground (way late). Sure seems like the old Trick to me.

Last edited by Busta; 06-15-2009 at 04:54 PM.
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Old 06-15-2009, 06:26 PM
Thread Starter
Join Date: Mar 2008
Location: League City, Texas
My Boat: 2002 Liberator twin 280s
Posts: 466

Originally Posted by daredevil View Post
WOW,,don't let her hear that one.......she's gonna shoot u !
hahahahahahaha Daredevil.... I meant it as a compliment. She is a fantastic woman.

Now back to the thread at large....

I do agree that the communication sucked... or should I say a lack thereof. But they did come through with the correct parts and at reasonable prices. But honestly, I won't do anymore business there. There are too many other companies that strive to earn business.
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Old 06-17-2009, 09:10 AM
Join Date: Jun 2008
Location: McHenry, IL
My Boat: 98 Formula 312 FasTech
Posts: 32

I purchased a steering wheel, gauge trim rings and some other accessories last spring with no problems, good price and quick delivery. Sorry to hear you had bad luck with them. I thought this might be a good new company. Oh well.
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