Like Tree1Likes

Should I be worried? Monster Marine

Reply
Old 05-22-2009, 03:11 PM
  #21
Registered
 
Join Date: Jul 2005
Location: Tierra Verde, Fl
My Boats: 33 Outlaw
Posts: 341
Default

I don't see how you owe them an apology.
A. Didn't have parts in stock like claimed
B. Didn't keep you informed as to order status
C. Didn't send tracking # after they PROMISED

If they had done any of that, you would not have started this thread. In my book, they owe YOU an apology.
Skullkrusher is offline  
Reply With Quote
Old 05-22-2009, 04:29 PM
  #22
Registered
 
Join Date: Aug 2004
Location: Riverview, Michigan
My Boats: 1998 Awesome 31 Thundercat
Posts: 1,333
Default

Quote:
Originally Posted by covaciud View Post
It's a clean slate, with a new owner, and it will be ran by his current employees. )
Same style of business. Phone messages left-----no return phone calls-----little to no information given when you FINALLY do talk to a real person. I still remember talking to some of his yahoo employee's when it was Trick Marine. Phone muppits. Little to no factural information and rarely a return phone call. You talk about a clean slate------start with some fresh people.
ROTAX454 is offline  
Reply With Quote
Old 06-15-2009, 04:44 PM
  #23
Registered
 
Join Date: Feb 2006
Location: Tomball (Houston), TX
My Boats: 2004 Baja 30' Outlaw
Posts: 482
Default

I had similar issues with Monster Marine. Purchased a steering wheel just before Christmas that was supposedly in stock and paid for rush shipping. Never showed for Christmas. Finally about a month later, I got the steering wheel and they were supposed to comp the shipping since it took so long. Needless to say they never comp'd the shipping and I still got charged for rush shipping although it was shipped ground (way late). Sure seems like the old Trick to me.

Last edited by Busta; 06-15-2009 at 04:54 PM.
Busta is offline  
Reply With Quote
Old 06-15-2009, 06:26 PM
  #24
Registered
Thread Starter
 
Join Date: Mar 2008
Location: League City, Texas
My Boats: Sonic Booom II 31SS
Posts: 465
Default

Quote:
Originally Posted by daredevil View Post
WOW,,don't let her hear that one.......she's gonna shoot u !
hahahahahahaha Daredevil.... I meant it as a compliment. She is a fantastic woman.

Now back to the thread at large....

I do agree that the communication sucked... or should I say a lack thereof. But they did come through with the correct parts and at reasonable prices. But honestly, I won't do anymore business there. There are too many other companies that strive to earn business.
niceguy is offline  
Reply With Quote
Old 06-17-2009, 09:10 AM
  #25
Registered
 
Join Date: Jun 2008
Location: McHenry, IL
My Boats: 98 Formula 312 FasTech
Posts: 32
Default

I purchased a steering wheel, gauge trim rings and some other accessories last spring with no problems, good price and quick delivery. Sorry to hear you had bad luck with them. I thought this might be a good new company. Oh well.
Rawpower is offline  
Reply With Quote
Reply



Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 07:08 PM.


Copyright 2011 OffShoreOnly. All rights reserved.