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Originally Posted by brian41
(Post 4043081)
In lue of the post that was closed last night by a customer that did not want to pay his bill so he decided to come on OSO and prove himself wrong, why don't we have a section for all the builder/riggers that want to out bad customers.
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Originally Posted by motor
(Post 4043423)
400 is fair in my book .The time spent on teardown isn't just the time of pulling the parts .Starts when tools start coming out and ends when tools are wiped down and put up. Engine (didn't want to say motor" doesn't just jump off floor onto engine stand either.
Hell KID would have lightened him up for 2000 which is totally out of line |
Originally Posted by Comanche3Six
(Post 4043590)
Geezus Motor, shut it down already, will ya please. B41 started this thread try to get a Quick Chek style Company complains about zombie customer forum. Not continue an argument that both involved parties are finished with. Lets move on. This is a dud.
Let it go...........it's winter for these guys!!!!! LOL :D :D |
Originally Posted by Level III Chaos
(Post 4043592)
Let it go...........it's winter for these guys!!!!! LOL :D :D
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Originally Posted by Level III Chaos
(Post 4043592)
Let it go...........it's winter for these guys!!!!! LOL :D :D
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Originally Posted by Level III Chaos
(Post 4043589)
What post?
Originally Posted by Level III Chaos
(Post 4043592)
Let it go...........it's winter for these guys!!!!! LOL :D :D
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I never agree with Griff but I'm going to have to on this one. I can't see where bashing a customer on line could help a business. Builders have other avenues to deal with a so called bad customer. Vermeer wood chippers, whiskey and whores. Main thing to keep a customer good or bad is communication, agreed upon work orders with est. time & cost. I think a boat builder, rigger, mechanic should have the same confidential relation as a Doctor or an Attorney. If that fails call "TONY"
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:food-smiley-007::food-smiley-007::food-smiley-007::food-smiley-007::7160:
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Originally Posted by Velocity Vector
(Post 4043613)
I never agree with Griff but I'm going to have to on this one. I can't see where bashing a customer on line could help a business. Builders have other avenues to deal with a so called bad customer. Vermeer wood chippers, whiskey and whores. Main thing to keep a customer good or bad is communication, agreed upon work orders with est. time & cost. I think a boat builder, rigger, mechanic should have the same confidential relation as a Doctor or an Attorney. If that fails call "TONY"
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at the end of the day being at the retail end sucks.... alot of people now are on a 2 cheque income.... 2 chqs away from going broke... and they try to get things done on a shoe string when they know they don't have enough money before they start...... Then there are the fjckn pencilers.. who no matter what the deal they want to argue and haggle even after the deal is made.... myself personally like alot of people a deal is a deal end of story... that's I have always been... and yes sometimes I got that SHAFT but... I will never go back and tell everyone I know... my 2 cents
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ooppps posted before I read everything....... over a lousy $400 it ain't worth the aggrevation..... sorry if the previous post offends who is involved....
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Originally Posted by offshorexcursion
(Post 4043253)
NONE of us know the FACTS unless we were there and saw it with our own eyes.
EITHER side of that story could be true Brian, You are losing customers fast with your posts on here....... . . You sure did a lot of cheerleading for the OP on that thread for somebody that was not there. You also added a lot of fuel to the fire with your other stories and just like the OP never named the shop just skirted around it. I sure hope the I lose the customers that would come on a site and wrongfully bash me and lie about the way it went down. I sure hope I lose all the customers that don't want to pay their bills. I have been lucky so far that after 35 years in business to date I have 1 that still has not paid and only 3 that took years to get paid. I do fight for whats mine and hate people that try to cheat anybody out of whats theirs.....as it should be. |
So after 35 years you have got screwed by one customer and you want to start a new bad customer section,,,really?
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Originally Posted by boatnt
(Post 4043691)
So after 35 years you have got screwed by one customer and you want to start a new bad customer section,,,really?
I got screwed by 3 all in the last 3 years. 1 still owes. 1 paid after 2 years without much trouble and I got storage and interest on my money but 2 years without my hard earned money is still a screwing. Last 1 I got "Paid as Agreed" after 2 years when a PPO, assault charges and a law suite for the money owed was filed. I will never get what is really owed to me in this case. I was warned about this 1 but said it would not happen to me....ooooops. |
Originally Posted by offshorexcursion
(Post 4043253)
NONE of us know the FACTS unless we were there and saw it with our own eyes.
EITHER side of that story could be true Brian, You are losing customers fast with your posts on here....... Dave W is a great engine builder, but he is not perfect. There are many people with complaints about him. That's normal in business. THERES NOTHING WRONG with someone warning fellow OSO members to protect themselves from a builder. Saber did not BASH anyone. The only thing that went wrong on OSO is that the users are blowing the thread out of proportion. Saber has brought up a good point that us customers need to protect ourselves from shops that could hold our valuables hostage for possible incorrect charges. That's what estimates and signatures are for. Shame on Dave W for being too overbooked and lazy to use this technique. Just to clarify, I don't believe Saber or myself are saying that nobody should go to Dave W, just that you are protected and that you have clear communication when you are dealing with him. Last night I received a call from Offshorexcursion he apologized for what he posted and I will except it. It's time for us to start thinking about what time of the year it is. Marry Christmas to all Dave Wesseldyk Thanks Brian you are a stand up guy. |
Merry Christmas
The End |
Originally Posted by Comanche3Six
(Post 4043752)
Merry Christmas
The End |
All said and done, I have heard plenty of very good things about Brian and he's not where he is today because he screws his customers. He also could write a boat buying 101 book if needed. ;)
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Originally Posted by brian41
(Post 4043710)
This thread was a continuation of the locked thread more than anything. In my opinion it got locked prematurely as soon as the accused disputed the OP's accusations. Within 10 minutes of Dave defending himself the OP cried to have it closed while he had 2 days to defame a reputable business. I could not post my displeasure on the thread so here we are.
I closed it so that the issue could be put behind them and not further prolonged with discussions between uninvolved parties who were not there. |
Over the last 20+ years, I have had 4 bad episodes with repair facilities. One, I calmly sat down with them and explained that I realized that the job was over their abilities, we shook hands, I paid them for their time and moved on. The seconds final bill was 3x what was quoted (for an A/C recirculating pump), he couldn't diagnose the problem without sitting on my boat for 6 hours and watch the pump run. I disputed the charge, but paid the bill, never used him again.The other two, I took my lumps, paid the bill and moved on to another service facilty. You live and learn.
I have had some difficult customers over the years and have had sit down meetings with them and asked that we do not conduct business together anymore, even referring them to other competing shops. Better to have a satisfied, referred customer than an unhappy one spreading bad words. Most have respected me for this. Not all personalities get along. No enemies, just a business understanding. |
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