DANA MARINE PRODUCTS.....whats the deal?
#21
Charter Member # 55
Charter Member
Get what you need custom made. That is what I did and it did not cost any more than Dana stuff. They did not make particular item though.
http://www.offshorenortheast.com/Cus...Machining.html
http://www.offshorenortheast.com/Cus...Machining.html
#23
So now after canceling, having them tell me the amount to be credited to my card, and placing an order to have what I need made by another company.......they do not credit me but instead place a charge for shipping and send me a tracking #.
I called and the woman says she has no record of my order.....what the hell!!??
I called and the woman says she has no record of my order.....what the hell!!??
#24
Registered
So now after canceling, having them tell me the amount to be credited to my card, and placing an order to have what I need made by another company.......they do not credit me but instead place a charge for shipping and send me a tracking #.
I called and the woman says she has no record of my order.....what the hell!!??
I called and the woman says she has no record of my order.....what the hell!!??
#25
So now after canceling, having them tell me the amount to be credited to my card, and placing an order to have what I need made by another company.......they do not credit me but instead place a charge for shipping and send me a tracking #.
I called and the woman says she has no record of my order.....what the hell!!??
I called and the woman says she has no record of my order.....what the hell!!??
#26
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Join Date: Aug 2011
Location: Seattle, WA
Posts: 112
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I ordered a set of the internal exhaust flappers in March and they didn't show up until June. Many calls, emails and excuses. I won't be doing business with them again. It's one thing to set clear expectations with customers about turnaround times but it's another to lead your clients on just to keep the orders. I can't believe they are still in business quite frankly.
#27
I ordered a set of the internal exhaust flappers in March and they didn't show up until June. Many calls, emails and excuses. I won't be doing business with them again. It's one thing to set clear expectations with customers about turnaround times but it's another to lead your clients on just to keep the orders. I can't believe they are still in business quite frankly.