vandy021

As a few of you know we have had our new 46 for less than a week and we had a major malfunction with our starboard 1075 with a blower sensor. We called Mercury, they said it was a critical failure and to get the boat out of the water ASAP b/f we destroyed a blower or the engine for that fact. The only problem was that they said that they never heard of such a problem in the field yet. They said their motors were flawless. Well, lucky us. I would like to thank Bill and Randy at Lake Cumberland and Skip Braver for getting on the horn and getting Mercury over to Michigan ASAP. I would also like to thank Skip for calling his friends at Skipper Budds to arrange a place to work on this piece. We all complain from time to time about Cigarette not following through or returning phone calls , but I would have to say wow I am speechless. Thanks once again to all that helped.

pm203

Cigarette has always been very responsive to any problems that have come up with my boat..Both Neill and Bud have have been great to deal with.Neill even took time on a Saturday to trailer my boat to the local boat ramp,let me play with my boat for the day,then pick me up and take the boat back to the factory to finish some minor details...First class all the way!

vandy021

It's great to hear those stories. Sometimes on here all you hear about is the neg. things. They were great also with our first Cigarette. There was a probelm with the fuel pump at the pick up. They had to gut the entire boat, after it was built to get to the fuel cells and redo the pumps and the lines. Talk about a lot of work. The boat was there from Jan to April. I went down during the boat show and about passed out to see a finished boat gutted. I wanted to cry. When it came back Neil and Bud both assured it would look just like it did on deliver. They were right!! Neil is the man! So is Bud. He is a bad a$$ driver. I have a few good stories about him!

thisistank

So I take it the motor issue is resolved and the boat is in service??

BLee

Watch how little response this thread will receive vs if you had posted something negative. The bandwagon only carries the haters!

Glad your boat will be running soon.

vandy021

My dad and I are taking it down to Skipper Budd's tomorrow and then the guy from Mercury Racing will be working on it Friday trying to get the starter situation and blower situation figured out. So for now, she's chilling. I hope it's fine by poker run time!! Grand Haven better be ready!!! It's almost poker run time!!

The real hard kicker, Lake Michigan has been beautiful for the past two days. Just a foot or so of chop, just enough to maker wanna fly!!! Oh well, she will be running soon!

GoCiggie31

Congrats on the support-
It sure is good to hear CRT folks stepping up and providing good customer service-that is the difference with the true winners-
Great product + excellent service = PREMIUM BRAND.

way-to-go Skip

mcraymond3

I have never dealt with anyone at CRT but I do agree with you about the guys at LCM. Randy, Bill and Tony are all great to work with. Good luck with your new boat. What a ride it must be!

stecz20

how is the rough rider riding you pig?????

vandy021

she was riding great till the Merc's had a problem. Those 35's are a pain to get on plane, but man oh man is she sweet over 100

Man you are a smart a$$, but we all need a laugh!