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-   -   Props (not the kind on the boat) to Phil (Lip-Ship)! (https://www.offshoreonly.com/forums/cigarette/177111-props-not-kind-boat-phil-lip-ship.html)

thisistank 01-09-2008 08:50 PM

Props (not the kind on the boat) to Phil (Lip-Ship)!
 
Once again, Phil comes through. He never ceases to amaze me. I sent him my cabin door (which was TORE UP!!) to get repaired. Not only does it get repaired in a timely manner, it looks better than new. Seriously, the quality of product that comes out of that place, whether it's a 45' Maximus or a bathroom door, is just amazing. Fast turn around and the door looks better than new. I just wish I had pics of it before and after.

Theres no question of my loyalty to Phil and the crew but I just thought I'd share, it's the little things like this that make Lip-Ship a superior sales/service shop.

omerta one 01-09-2008 10:14 PM

A week before we were headed down for New Years Phil calls me..."Are you coming down next week?...Yes...I thought so...will make certain the batteries are charged, and she's clean and ready to go for you." She was.

Who else would have remembered (I told him 6 weeks prior), let alone even call? Phil could do seminars on customer service...he is the man.

HUSTLEthis 01-09-2008 10:37 PM

Phil could do seminars on customer service...he is the man.[/QUOTE]

He has taken care of us every time we have been in Miami.....

jeff32 01-09-2008 10:42 PM

good to hear some positive things in here! keep up the good work Phil!

jeff32 01-09-2008 10:44 PM

Ahhh. just could'nt resist...

Never ''Too old'' to give great services!!!:hitfan:

cigracing1 01-10-2008 08:43 AM

My 24 Fire Fox should be at Lip-Ships sometime today and the Resto-Mod will get started. I've been talking and emailing with Phil about this project and am so excited that he his doing the project.

thisistank 01-10-2008 08:57 AM


Originally Posted by cigracing1 (Post 2400811)
My 24 Fire Fox should be at Lip-Ships sometime today and the Resto-Mod will get started. I've been talking and emailing with Phil about this project and am so excited that he his doing the project.

Can't wait to see the progress pics...Keep us posted.

H20 Toie 01-10-2008 12:46 PM

I agree, even though my boat was only in Florida for a short time when we went down for the keywest poker run the boat looked amazing, even though he was busy His guys quick cleaning did a better job then some detailers.

He went over the whole boat while it was there so all we had to do was get in and go. And i didnt even buy the boat from him.

But i will on my next boat.

Hot Duck 01-10-2008 10:43 PM


Originally Posted by omerta one (Post 2400519)
Phil could do seminars on customer service...he is the man.


No doubt about it. He has always treated me well.

offshoredrillin 01-11-2008 07:09 AM

I have to agree, I have never met him, but his advice and help on my 20 has been invaluable. When I needed parts for my tiger that I wanted to be OE cig, I called him direct. was shipped out that day.


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