new drive from IMCO
01-30-2012 | 06:57 PM
#211
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Joined: Dec 2000
Posts: 6,283
Likes: 1
From: EASTON MA.
i called imco yesterday and asked 3 times if there was a wrnty on the scx. They seemed to beat around the bush and say stuff like "we have no way to tell what hp you are running, etc etc etc bla bla bla" eventually telling me there was no wrnty. So i say "i swear there used to be a 1 year on the scx". They reply "no that was only on the sc when combined with an ilmor engine". Ok
so i triple checked, no wrnty on the scx or scx4 either.
I also asked what hp and tq the scx and scx4 are rated for. Beat around the bush again with "we run over 1000hp through it, bla bla etc etc". But finally said 800 ft/lbs.
The customer service at imco is horrible compared to john and the bravo shop (bmax) or rik at arneson.
John and rik are excited to talk to the customer and looking forward to helping in the future.
Imco could care, have no passionate recommendations, make no small talk, etc.
They treated me like crap in the past also when i called about breaking a vertical shaft in my sc. They could care, made it a point to blame me, and did not care if i bought a pair of scx drives to upgrade to.
I also have 2 close friends with similiar phone calls.
Imo imco is like a bank, we need them more than they need us......
so i triple checked, no wrnty on the scx or scx4 either.
I also asked what hp and tq the scx and scx4 are rated for. Beat around the bush again with "we run over 1000hp through it, bla bla etc etc". But finally said 800 ft/lbs.
The customer service at imco is horrible compared to john and the bravo shop (bmax) or rik at arneson.
John and rik are excited to talk to the customer and looking forward to helping in the future.
Imco could care, have no passionate recommendations, make no small talk, etc.
They treated me like crap in the past also when i called about breaking a vertical shaft in my sc. They could care, made it a point to blame me, and did not care if i bought a pair of scx drives to upgrade to.
I also have 2 close friends with similiar phone calls.
Imo imco is like a bank, we need them more than they need us......
01-30-2012 | 07:21 PM
#212
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Joined: Jun 2009
Posts: 9,969
Likes: 6,461
From: Chicago
^^^^^ I had the same experience with IMCO when I called, asked them if the SC would work for my application and the guys just said "no"... umm ok then
No warranty at all not even for defective parts and $hit customer service? No Thanx
No warranty at all not even for defective parts and $hit customer service? No Thanx
01-31-2012 | 09:54 PM
#215
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Joined: Mar 2008
Posts: 3,613
Likes: 375
From: Traverse City MI
Hopefully this new SCX-4 turns out to be a sweet drive! I definitely can not wait to hear more test reviews. Even if its not first on MY list, its still cool to hear other peoples builds.
02-01-2012 | 09:48 AM
#216
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Joined: Jan 2007
Posts: 999
Likes: 1
From: Chattanooga
Yeah, from the little research I have done they did not impress me enough to continue on. Just saw they had a sale and got excited for a min, till I saw the prices were still to high! (besides on the TRS conversion) Now the customer service at Konrad has to be better than IMCO!
Hopefully this new SCX-4 turns out to be a sweet drive! I definitely can not wait to hear more test reviews. Even if its not first on MY list, its still cool to hear other peoples builds.
Hopefully this new SCX-4 turns out to be a sweet drive! I definitely can not wait to hear more test reviews. Even if its not first on MY list, its still cool to hear other peoples builds.
02-02-2012 | 08:16 PM
#220
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Joined: Mar 2008
Posts: 3,613
Likes: 375
From: Traverse City MI
Yes, BMAX is a good option for some, the customer service is top notch, the upper is bulletproof, but the lower is about equal to an Imco SC IMO. But I am sure B-Max has some new things coming in a couple years.
Keeps leading me back to the Arneson, or the X-power (if x-power would come off cloud nine with his price!)
Unless a miracle happens and the new SCX-4 starts having amazing reviews.....driving me nutz waiting to see!
