R. Nelems Fan Club
04-17-2007, 06:06 AM
#12
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Join Date: Aug 2002
Location: Eastern Lake Ontario
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Robert took care of a relatively insignificant parts order for me while he was in the midst of readying for a busy boat show. Talked to him on the phone (he was literally out of breath from running around), polite and helpful and friendly.
I was thinking after talking to him, "no way is he going to remember this order". Well, he did and the parts showed up promptly.
Thanks Robert, you should hold a class for other dealers on how to satisfy customers.
I was thinking after talking to him, "no way is he going to remember this order". Well, he did and the parts showed up promptly.
Thanks Robert, you should hold a class for other dealers on how to satisfy customers.
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04-17-2007, 05:59 PM
#16
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Second the vote!!
I also wish to join Robert's (Magicfloat) fan club. He just assisted me on obtaining a formula exclusive part (shipping cover). One e-mail, one phone call, magic....delivered today!! You are the best, Robert!......barryd, Austin, TX
04-17-2007, 06:39 PM
#18
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Join Date: Jul 2001
Location: Lincolnshire IL
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