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If you are thinking about buying a Formula
After purchasing a brand new 2008 400ss w/twin mercury 525's alittle more than two years ago its been nothing but problems
- its gone through three sets of drives due to oil leaks and each time Formula was taking their time deciding how to fix it. - the underwater LED lights that was installed as a factory option almost caught the boat on fire cause it was wired directly to the batteries without any kind of circut breaker. The company they sent to replace the system repaired it but left the trim pump assembly mounting screws off which resulted in a big mess with fluid coating everthing in the bilge that is still stained in the little crevices. - after fixing a few of the cabin cabinate latches myself in the early months the rest have now broken and Formula refuses to warraty the work. - The biggest sliding cabinate has since failed to latch closed and now the slider rails for the drawer have torn off , to my surprise they were only mounted on by two face tape. Formula is also not going to warraty this problem. - the laminate around the sink and fridge has been cracking and peeling, Formula is also not going to warranty this - The microwave that was mounted by simply putting silicone on its rubber feet has since fallen out, Formula is also not fixing this problem - the cabin ceiling vinyl covering has started to fall down, Formula is also not going to warranty this This boat was purchased new from a authorized dealer and has aprox 55 total hours on it |
Sounds like you got a lemon for sure. A shame, they are sweet looking boats.
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Sounds like you need a better dealer? I remember a head liner issue a while ago were when Formula was pushed they did fix some of them. I hope that Formula is not going to go the way that Ford treated me with pealing paint on a one year old car. Service is all they have now days.
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Originally Posted by Audiofn
(Post 2880942)
Sounds like you need a better dealer? I remember a head liner issue a while ago were when Formula was pushed they did fix some of them. I hope that Formula is not going to go the way that Ford treated me with pealing paint on a one year old car. Service is all they have now days.
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did you contact customer support directly at the factory?
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:eek: Man that really sucks I would have figured a boat in that price range would have been jam up.
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If it's an 08....isn't the ENTIRE boat coverage for at least one year??? And if you got the FormulaGuard it should be covered for 5???? I would keep pressing the issue, that many problems deserves answers and resolutions. IMO.
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have you tried calling Formula direct? Sounds maybe more like you dealer doesn't want to bother with the problems(not enough warranty money in it for them, just a guess)
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Sure does not sound like the Formula Company we all know. I am very surprised to hear that the factory would not stand behind these problems. :eek: Write a letter or call the factory directly.
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Originally Posted by J.B. Marshall
(Post 2881541)
Sure does not sound like the Formula Company we all know. I am very surprised to hear that the factory would not stand behind these problems. :eek: Write a letter or call the factory directly.
I TOTALLY agree....I've had a few warranty items and Formula was very good about standing behind their products and making it right..... |
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