After purchasing a brand new 2008 400ss w/twin mercury 525's alittle more than two years ago its been nothing but problems
- its gone through three sets of drives due to oil leaks and each time
Formula was taking their time deciding how to fix it.
- the underwater LED lights that was installed as a factory option almost
caught the boat on fire cause it was wired directly to the batteries without
any kind of circut breaker. The company they sent to replace the system
repaired it but left the trim pump assembly mounting screws off which
resulted in a big mess with fluid coating everthing in the bilge that is still
stained in the little crevices.
- after fixing a few of the cabin cabinate latches myself in the early months
the rest have now broken and Formula refuses to warraty the work.
- The biggest sliding cabinate has since failed to latch closed and now the
slider rails for the drawer have torn off , to my surprise they were only
mounted on by two face tape. Formula is also not going to warraty this
problem.
- the laminate around the sink and fridge has been cracking and peeling,
Formula is also not going to warranty this
- The microwave that was mounted by simply putting silicone on its rubber feet has since fallen out, Formula is also not fixing this problem
- the cabin ceiling vinyl covering has started to fall down, Formula is also not going to warranty this

This boat was purchased new from a authorized dealer and has aprox 55
total hours on it

Sounds like you got a lemon for sure. A shame, they are sweet looking boats.

Sounds like you need a better dealer? I remember a head liner issue a while ago were when Formula was pushed they did fix some of them. I hope that Formula is not going to go the way that Ford treated me with pealing paint on a one year old car. Service is all they have now days.

unfortunately this is the only authorized dealer for Vancouver BC

did you contact customer support directly at the factory?

Man that really sucks I would have figured a boat in that price range would have been jam up.

If it's an 08....isn't the ENTIRE boat coverage for at least one year??? And if you got the FormulaGuard it should be covered for 5???? I would keep pressing the issue, that many problems deserves answers and resolutions. IMO.

have you tried calling Formula direct? Sounds maybe more like you dealer doesn't want to bother with the problems(not enough warranty money in it for them, just a guess)

Sure does not sound like the Formula Company we all know. I am very surprised to hear that the factory would not stand behind these problems. Write a letter or call the factory directly.

I TOTALLY agree....I've had a few warranty items and Formula was very good about standing behind their products and making it right.....