Offshoreonly.com - Whats up with Formula?

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Offshoreonly.com (https://www.offshoreonly.com/forums/)

- Formula (https://www.offshoreonly.com/forums/formula-36/)

- - Whats up with Formula? (https://www.offshoreonly.com/forums/formula/246214-whats-up-formula.html)

sdodson1

01-24-2011 09:14 AM

Your not the only one! I have tried for weeks to get that call back!

mroberts

01-24-2011 09:39 AM

I call and talk with Scott Smith in the parts department on a regular basis?

There have been times when I couldn't get ahold of him, but I would say he is around 95% of the time....

I think he has been a great help.

I guess shoot me a PM if anyone needs help with anything.

314joey

01-24-2011 03:28 PM

Quote:

Originally Posted by kjm5125 (Post 3304934)

I sent an email, talked with Scott at Formula, they had my skin in stock and it's now on it's way. The time line was about one week.

Same thing I did a few years ago.

88242LS

01-25-2011 01:55 PM

this is upsetting to hear allow not suprising, too much to do not enough people, but there not closed (yet) Ive never had any issue getting them, but haven't had to lately. this is about the part where I'd say call Magicfloat, but can't do that anymore either

FIXX	01-25-2011 03:06 PM

Fixx

Quote:

Originally Posted by shinglman (Post 3304970)

Well that makes me mad. I have been in contact with them for over a month. I got to talk to scott one time. He said let me check to see if we still have that pattern and I will call you tomorrow. That was the first week of this month. I call every week and have not been able to reach him again. I am always told he is out in the shop so I will take your name and number and have him contact you. This has never happened yet.

try his email..

[email protected]

shinglman

01-25-2011 09:08 PM

Quote:

Originally Posted by mrfixxall (Post 3306982)

try his email..

[email protected]

Thank you for the email. I will try and see what happens.

axapowell

01-28-2011 11:07 AM

I have been dealing with Scott for several years with excellent results. I know that they have added many additional responsibilities to his job description, so it may be a little more difficult for him to get back to everyone.

I'm not making excuses for them, but I do know they always do there best to please us. Email is the best way to contact Scott!

Dave

Joey382

01-29-2011 08:56 PM

I think a lot of boat manufacturer are struggling these days.

Alpha Tango

01-30-2011 09:07 AM

Recently ordered some parts and needed advice. On both occasions they responded quickly . The person we've been dealing with is Steve Tester if that helps any. Good Luck.

shinglman

01-30-2011 11:19 AM

Quote:

Originally Posted by WILD HAIRED CAT (Post 3311242)

Recently ordered some parts and needed advice. On both occasions they responded quickly . The person we've been dealing with is Steve Tester if that helps any. Good Luck.

I sent an email to Scott, so we will see what happens. If I don't get any where I will ask for Steve.

Thanks for the info.

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