Boat business is really in tough shape. Too bad as they make great boats.

I got an email from Scott today. All is good.

Good to hear it all worked out!!

Way to go Formula!

Dave

just emailed scott.... i guess we will see....

I got 1 email yesterday and 2 today. Scott is in the house.

been back and forth with scott. Hopefully ill have all this stuff ordered tomorrow.

Finally got everything ordered. Scott was very helpful, but he is a very busy guy.

he was even able to pull some history for me!

Guys, this is Scott Smith, and I am indeed very busy. Unfortunately, they give me calls and emails on most everything 2004 and before. I am also responsible for International dealers. And my title is marketing manager, so I still have responsibilities in that department. Unfortunately, I only have so much time and cannot return every call and email, or I wouldn't get anything accomplished for anyone. As some of you have noted, we have extremely limited resouces and a lot of us are wearing many hats.

I used to get extremely frustrated because I couldn't keep up and get back to every customer in a timely fashion, but decided it was better to keep my blood pressure managable and not stroke out on the job. I decided to come to work every day, put my head down and do what I can. I will try to get back to you, but it is pretty much impossible to keep up completely. I compare it to trying to drink from a fire hose.

Email is always a good option, but even then, such as over the past three weeks or so, the volume is such that sometimes messages get pushed off the bottom of the page (I mean, seriously, is this February or July?).

We are not going out of business, but we're making some concessions, 'cause that's the environment we're working in. There are still three guys handling warranty on the newer boats because that's the priority, as it should be (we will bring another fellow in in the summer, too).

So, sorry, keep trying and we might be able to help you out if possible.

Now...back to work!

I know you are doing your best Scott, you and Formula have always done me right!! Your efforts are appreciated greatly!

Dave

Ditto ....... I have NEVER not gotten feedback from Scott or anyone at Formula ...it might be the next day ....it might be 3 weeks .....but it gets done ....I know if anyone will make it thru all the nonsense everyone has had to endure for the last few years it will be Formula .... :drink: