Whats up with Formula?
01-24-2011, 09:39 AM
#12
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I call and talk with Scott Smith in the parts department on a regular basis?
There have been times when I couldn't get ahold of him, but I would say he is around 95% of the time....
I think he has been a great help.
I guess shoot me a PM if anyone needs help with anything.
There have been times when I couldn't get ahold of him, but I would say he is around 95% of the time....
I think he has been a great help.
I guess shoot me a PM if anyone needs help with anything.
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01-25-2011, 01:55 PM
#14
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this is upsetting to hear allow not suprising, too much to do not enough people, but there not closed (yet) Ive never had any issue getting them, but haven't had to lately. this is about the part where I'd say call Magicfloat, but can't do that anymore either
01-25-2011, 03:06 PM
#15
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Fixx
Well that makes me mad. I have been in contact with them for over a month. I got to talk to scott one time. He said let me check to see if we still have that pattern and I will call you tomorrow. That was the first week of this month. I call every week and have not been able to reach him again. I am always told he is out in the shop so I will take your name and number and have him contact you. This has never happened yet.
[email protected]
01-25-2011, 09:08 PM
#16
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01-28-2011, 11:07 AM
#17
Where To
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I have been dealing with Scott for several years with excellent results. I know that they have added many additional responsibilities to his job description, so it may be a little more difficult for him to get back to everyone.
I'm not making excuses for them, but I do know they always do there best to please us. Email is the best way to contact Scott!
Dave
I'm not making excuses for them, but I do know they always do there best to please us. Email is the best way to contact Scott!
Dave
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Last edited by axapowell; 01-29-2011 at 09:09 PM.
01-30-2011, 09:07 AM
#19
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Recently ordered some parts and needed advice. On both occasions they responded quickly . The person we've been dealing with is Steve Tester if that helps any. Good Luck.
01-30-2011, 11:19 AM
#20
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Thanks for the info.
