Fountain Customer Service
 

I tried to contact Fountain through their website a few days ago, but had no feedback so far.
Can anyone suggest who and how to contact for an inquiry related to the documents of one of their boats?
Thanks in advance!

Call the phone number for the factory, get the operator, and ask for Gail Griffin. She can/will help you. She has helped me many times ... a truly genuine asset at Fountain.

Bob, so many people now days forget they have a land line. LOL

Gail is the best!

Hey bob t, the cockpit cover still looks great. Thanks again. Dave

Yeah, either that, or being deaf they actually must forget that...

mapism, if you are deaf I apoligize. Its just so many people today sit in front of a computer all day and expect everyone else to do so also. I have been setting here for over an hour waiting to talk to someone at Garmin about one I purchased. All they want me to do is e-mail them. I WANT TO TALK TO SOMEBODY.

Don't worry Roger, actually I'm not deaf.
But couldn't resist to throw in such comment, 'cause you seemed to think I made a stupid question without knowing my reasons.
In fact, I prefer to get in contact with customer service via email firstly because my spoken English is very rusty, and secondly because it avoid mistakes, when discussing things like HIN and other codes.
I see your point anyway, and I agree that - generally speaking - these days talking with someone is much harder than dealing with a keyboard... :drink:

Yes she is !!!

Also e-mail provides some form of documentation for both parties involved.
ed