All Of Our Warranties Are Voided!
05-04-2010 | 01:45 PM
#33
OSO OG
Joined: Feb 2004
Posts: 7,030
Likes: 2
From: Blue Martini Hall of Fame
05-05-2010 | 01:19 PM
#34
Banned
Joined: Sep 2009
Posts: 490
Likes: 0
or better when their is a air void in the gel, no biggies but nice to have that warranty.
05-08-2010 | 08:45 AM
#35
Thread Starter
Registered
Joined: May 2007
Posts: 424
Likes: 0
From: Linwood, Saginaw Bay
Some of you guys get it, and some of you Lemmings are ready to follow Reggie off a bridge.
Stress cracks, miswired battery switches, defective gel coating, leaky fresh water plumbing, etc, only served to get my attention that the quality wasn't as promised.
The bottom line is that warranty issues are a huge expense for Fountain, or they wouldn't have excluded it from their restructuring... There are a lot of Fountains that aren't living up to the warranty expectations. Obviously it was a big enough number that Fountain felt he had to stick it to the dealers and owners, vs. stepping up to the plate and taking responsibility.
We pay a premium price for a premium product that used to be backed up by a transferable warranty... that's gone.
This is how a company loses its edge, and starts to devalue.
Carder
PS: dollabill; its my sixth performance boat, third Fountain.
...am I qualified in your mind to have an opinion yet?
Stress cracks, miswired battery switches, defective gel coating, leaky fresh water plumbing, etc, only served to get my attention that the quality wasn't as promised.
The bottom line is that warranty issues are a huge expense for Fountain, or they wouldn't have excluded it from their restructuring... There are a lot of Fountains that aren't living up to the warranty expectations. Obviously it was a big enough number that Fountain felt he had to stick it to the dealers and owners, vs. stepping up to the plate and taking responsibility.
We pay a premium price for a premium product that used to be backed up by a transferable warranty... that's gone.
This is how a company loses its edge, and starts to devalue.
Carder
PS: dollabill; its my sixth performance boat, third Fountain.
...am I qualified in your mind to have an opinion yet?
05-08-2010 | 11:52 AM
#38
Banned
Joined: Sep 2009
Posts: 490
Likes: 0
Some of you guys get it, and some of you Lemmings are ready to follow Reggie off a bridge.
Stress cracks, miswired battery switches, defective gel coating, leaky fresh water plumbing, etc, only served to get my attention that the quality wasn't as promised.
The bottom line is that warranty issues are a huge expense for Fountain, or they wouldn't have excluded it from their restructuring... There are a lot of Fountains that aren't living up to the warranty expectations. Obviously it was a big enough number that Fountain felt he had to stick it to the dealers and owners, vs. stepping up to the plate and taking responsibility.
We pay a premium price for a premium product that used to be backed up by a transferable warranty... that's gone.
This is how a company loses its edge, and starts to devalue.
Carder
PS: dollabill; its my sixth performance boat, third Fountain.
...am I qualified in your mind to have an opinion yet?
Stress cracks, miswired battery switches, defective gel coating, leaky fresh water plumbing, etc, only served to get my attention that the quality wasn't as promised.
The bottom line is that warranty issues are a huge expense for Fountain, or they wouldn't have excluded it from their restructuring... There are a lot of Fountains that aren't living up to the warranty expectations. Obviously it was a big enough number that Fountain felt he had to stick it to the dealers and owners, vs. stepping up to the plate and taking responsibility.
We pay a premium price for a premium product that used to be backed up by a transferable warranty... that's gone.
This is how a company loses its edge, and starts to devalue.
Carder
PS: dollabill; its my sixth performance boat, third Fountain.
...am I qualified in your mind to have an opinion yet?
I have to agree, I understand why Fountain has done what it has done, they are in SURVIVE mode, hey all boats are going to have some problems, thats why their are warranties. But to just skip out is pretty chitty, I mean these are not $4,999 Kia. I have a very successful self friend always says "you can sheer a sheep every year but slaughter it only once" I am willing to bet all the customers who got dumped will not be return buyers.
Last edited by TampaBeach; 05-08-2010 at 02:57 PM.
