Reggie Fountain!!
01-20-2004 | 08:52 PM
#4
Registered User
Joined: Feb 2001
Posts: 3,300
Likes: 1
From: Tampa, Indian Shores Beach
Sorry to hear that, I had a couple of problems when I took delivery of mine a few years ago, but Fountain took the boat back and fixed everything, even a couple of things that they didn't need to.
WILL
WILL
01-21-2004 | 12:51 AM
#5
10x
Joined: Dec 2003
Posts: 4,796
Likes: 2
From: La Grange Ill
Alli-runner............If you have no luck with Reggie's personal secretary Betty Smith, try Gale Lane, she is VERY dependable. ph# 252-975-2000 ext 6290 Good luck. Frank
__________________
Fountain powerboats rule "The Preacher"
Chicago Powerboat Club Director
[email protected]
www.chicagopowerboat.com
Fountain powerboats rule "The Preacher"
Chicago Powerboat Club Director
[email protected]
www.chicagopowerboat.com
01-21-2004 | 07:49 AM
#6
Registered
Joined: Jan 2003
Posts: 1,026
Likes: 1
From: Gibraltar, MI
Yup, Betty Smith is the only way to get thru to Reggie. Similar thing with Jeff Harris (Director of Cust Service), Gale Lane is his right-hand gal. She's a stand-up person, and gets things done.
Brian
Brian
01-21-2004 | 05:09 PM
#7
Platinum Member
Joined: Dec 2003
Posts: 1,657
Likes: 5
From: Epping N.H.
Miss Betty and Gale Lane
Two Names at Fountain That get Things Done!!!!!!!
Miss Betty is always available to take messages for Reggie(and does get the messages to him) and Gale Is awsome on the customer service side!!!
Miss Betty is always available to take messages for Reggie(and does get the messages to him) and Gale Is awsome on the customer service side!!!
Last edited by blownincome; 01-21-2004 at 06:09 PM.
01-22-2004 | 07:39 AM
#9
Platinum Member
Joined: Dec 2003
Posts: 1,657
Likes: 5
From: Epping N.H.
She Rocks!
Originally posted by Daryl
I fourth the motion Gale Lane is the bomb! Gail took great care of my warranty issues and also a few thing that did not have to be done. It was a pleasure dealing with her!
I fourth the motion Gale Lane is the bomb! Gail took great care of my warranty issues and also a few thing that did not have to be done. It was a pleasure dealing with her!
01-22-2004 | 12:05 PM
#10
Registered
Joined: Jan 2001
Posts: 929
Likes: 0
From: Houston, TX
One more for Gale! She was extremely helpful when I called to get some info about the used Fever that I was in the process of buying at the time. She got me the info I needed, then read me the whole list of options that were on the boat when it left the factory and told me she was almost positive that there had never been a warranty claim on it. We had a nice little chat about Fountains and I went off and closed the deal.
