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Myco Customer Service... The Best!!!

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Old 10-23-2005, 07:29 PM
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Default Myco Customer Service... The Best!!!

This past week has been extremely frustrating and stressful. My boat has been down at Nor-Tech for the past couple of weeks getting some repairs. With the impending hurricane, I decided that I better get the boat out of Ft. Myers and back to NY. Well I hired a transporter to pick up the boat at Nor-Tech, and I headed south to meet him on I-95. Unfortunately he got into an accident on I-75 about twenty minutes into the trip. That mess will be part of another post (verify that the transporter has insurance, don' take his word!!!!!). The boat survived with only one minor scratch, but the trailer is a twisted mess. The trailer completely jackknifed, and that boat never moved!!!! The boat was only about 20 miles from the Myco factory, so I shipped it there. Bill Tweedy went far beyond my expectations to help me out. He was willing to have a new trailer completed in 2 days so that I could still try to get the boat out of Fl. He also assisted in contacting another 36 Nor-Tech owner with a recovery business(flatbed), and the possibilty of using his trailer temporarily. I have no doubt that if it were not for the quality and strength of my trailer the boat would be a total loss. Many times there is threads on whether to spend the money for a Myco or settle for less. I hope this post will help some of you who ask this question whether they are worth the money or not. I will never own another brand of trailer. Now stay tuned for my rant on the transporter!!!!!

Last edited by Chuck; 10-24-2005 at 07:20 AM.
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Old 10-23-2005, 07:36 PM
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Default Re: Myco Customer Service... The Best!!!

Mr. Tweedy is a fine example of business professionalism and honesty, much different than many others in the marine business.
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Old 10-23-2005, 07:47 PM
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Default Re: Myco Customer Service... The Best!!!

bill Tweedie and everyone at Myco is class. If you meet don in the Tech end of it, you can see where the preciseness starts..
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Old 10-23-2005, 07:48 PM
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Default Re: Myco Customer Service... The Best!!!

PICS PICS PICS GLAD TO HEAR YOUR BOAT IS OK

JR
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Old 10-23-2005, 08:04 PM
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Default Re: Myco Customer Service... The Best!!!

No pics yet. I didn' think I would need the camera on a transport trip. I guess you don't leave home without it these days.
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Old 10-23-2005, 08:18 PM
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Default Re: Myco Customer Service... The Best!!!

Who is the transporter?
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Old 10-23-2005, 08:43 PM
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Default Re: Myco Customer Service... The Best!!!

Quote:
Originally Posted by Sydwayz
Who is the transporter?
His name is C.D. Murphy.
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Old 10-23-2005, 08:44 PM
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Default Re: Myco Customer Service... The Best!!!

Always get a fax of their declarations page. Check the liability and the cargo coverage!!!!!
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Old 10-23-2005, 09:07 PM
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Default Re: Myco Customer Service... The Best!!!

Glad to here you got your boat out of there.
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Old 10-23-2005, 09:26 PM
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Default Re: Myco Customer Service... The Best!!!

Glad to hear the boat was basically unhurt Chuck....

Myco is definitely the only way to go!
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