Trick Marine & Fred
08-03-2006, 07:10 PM
#1
Registered
VIP MemberThread Starter
Trick Marine & Fred
I would like to thank Trick Marine And Fred for stepping up to the plate even when a customer was dissatisfied.I feel like the ball was dropped but was never the main issue.I started
a negative thread asking for some answers and Fred handled it
personally.We never talk or argued over the phone only through
e-mails which in some cases is a wiser choice.Every man on here is driving by testosterone,lets face it if not what the hell would drive us to spend the money we do to live the passion only some can dream about.I did comment in my post that I like Fred personal but this was business.Well when pushed to a point that some would have lased out Fred satisfied a very loyal customer.I have been around performance boating since I was a kid and have owned some kind of triple digit boat for 26yrs now.Its in our blood and I take every reply to my post good or bad like its coming from a friend.This is like family,we will not always see eye to eye,but hopefully we can come to an adult understanding.I don't know what strings he pulled but my
air cleaners have been shipped & I have received a tracking#.
FIRST CLASS THANKS FRED.
A very satisfied costumer!!!!!!!!
Keith
a negative thread asking for some answers and Fred handled it
personally.We never talk or argued over the phone only through
e-mails which in some cases is a wiser choice.Every man on here is driving by testosterone,lets face it if not what the hell would drive us to spend the money we do to live the passion only some can dream about.I did comment in my post that I like Fred personal but this was business.Well when pushed to a point that some would have lased out Fred satisfied a very loyal customer.I have been around performance boating since I was a kid and have owned some kind of triple digit boat for 26yrs now.Its in our blood and I take every reply to my post good or bad like its coming from a friend.This is like family,we will not always see eye to eye,but hopefully we can come to an adult understanding.I don't know what strings he pulled but my
air cleaners have been shipped & I have received a tracking#.
FIRST CLASS THANKS FRED.
A very satisfied costumer!!!!!!!!
Keith
Last edited by HotPursuit; 08-03-2006 at 08:33 PM.
08-03-2006, 08:08 PM
#2
Banned
Join Date: Dec 2003
Location: st. louis,mo.
Posts: 1,647
Likes: 0
Received 0 Likes
on
0 Posts
Re: Trick Marine & Fred
Sounds like Fred, sometimes things happen , we all blow up once in a while, glad it all worked out, when someone is a stand up guy they will ultimately find a way to satisfy their customer, roll on Trick.....
Platinum Member
08-03-2006, 08:46 PM
#5
Registered
Re: Trick Marine & Fred
I read only part of the other thread, but I am glad to hear you worked it out. Fred has been great to us, one time Ian ordered something wrong and even though we said we were not in a hurry for the correct part he shipped it second or next day (I forgot which) at his own expense.
I am sure he is feeling growing pains plus of us want the personal contact when we call 24 7, I imagine that would take it's toll
I am sure he is feeling growing pains plus of us want the personal contact when we call 24 7, I imagine that would take it's toll
08-03-2006, 08:49 PM
#6
Registered
Join Date: Apr 2005
Location: KENT ISLAND, MARYLAND
Posts: 2,675
Likes: 0
Received 0 Likes
on
0 Posts
Re: Trick Marine & Fred
Hotpursuit,
Im Glad to hear the two of you got it resolved,In my limited dealings with Fred they have always been positive........and kudos to you for being big enough of a person to come on here and give what I believe was an apology on a public forum...you are a stand up guy
Just my 2cents
Im Glad to hear the two of you got it resolved,In my limited dealings with Fred they have always been positive........and kudos to you for being big enough of a person to come on here and give what I believe was an apology on a public forum...you are a stand up guy
Just my 2cents
08-03-2006, 08:57 PM
#7
Registered
Re: Trick Marine & Fred
Originally Posted by GOODT
Hotpursuit,
Im Glad to hear the two of you got it resolved,In my limited dealings with Fred they have always been positive........and kudos to you for being big enough of a person to come on here and give what I believe was an apology on a public forum...you are a stand up guy
Im Glad to hear the two of you got it resolved,In my limited dealings with Fred they have always been positive........and kudos to you for being big enough of a person to come on here and give what I believe was an apology on a public forum...you are a stand up guy
08-03-2006, 09:12 PM
#8
Re: Trick Marine & Fred
Originally Posted by HotPursuit
I would like to thank Trick Marine And Fred for stepping up to the plate even when a customer was dissatisfied.I feel like the ball was dropped but was never the main issue.I started
a negative thread asking for some answers and Fred handled it
personally.We never talk or argued over the phone only through
e-mails which in some cases is a wiser choice.Every man on here is driving by testosterone,lets face it if not what the hell would drive us to spend the money we do to live the passion only some can dream about.I did comment in my post that I like Fred personal but this was business.Well when pushed to a point that some would have lased out Fred satisfied a very loyal customer.I have been around performance boating since I was a kid and have owned some kind of triple digit boat for 26yrs now.Its in our blood and I take every reply to my post good or bad like its coming from a friend.This is like family,we will not always see eye to eye,but hopefully we can come to an adult understanding.I don't know what strings he pulled but my
air cleaners have been shipped & I have received a tracking#.
FIRST CLASS THANKS FRED.
A very satisfied costumer!!!!!!!!
Keith
a negative thread asking for some answers and Fred handled it
personally.We never talk or argued over the phone only through
e-mails which in some cases is a wiser choice.Every man on here is driving by testosterone,lets face it if not what the hell would drive us to spend the money we do to live the passion only some can dream about.I did comment in my post that I like Fred personal but this was business.Well when pushed to a point that some would have lased out Fred satisfied a very loyal customer.I have been around performance boating since I was a kid and have owned some kind of triple digit boat for 26yrs now.Its in our blood and I take every reply to my post good or bad like its coming from a friend.This is like family,we will not always see eye to eye,but hopefully we can come to an adult understanding.I don't know what strings he pulled but my
air cleaners have been shipped & I have received a tracking#.
FIRST CLASS THANKS FRED.
A very satisfied costumer!!!!!!!!
Keith
Thank you. We should have done a better job the first time around.
No excuses.
The screens arrived at Next Level yesterday and Ronnie's going to assemble the tops and bottoms for me. Please tell him I owe him one.
Next Poker Run, I'm buying.
See ya there.
Last edited by TRICK; 08-03-2006 at 10:09 PM.
08-03-2006, 09:34 PM
#10
Registered
Join Date: Jan 2005
Location: Paducah, KY
Posts: 4,601
Likes: 0
Received 0 Likes
on
0 Posts
Re: Trick Marine & Fred
Originally Posted by TRICK
Keith,
Thank you. We should have done a better job the first time around.
No excuses.
The screens arrived at Next Level yesterday and Ronnie's going to assemble the tops and bottoms for me. Please tell him I owe him one.
Next Poker Run, I'm buying.
See
Thank you. We should have done a better job the first time around.
No excuses.
The screens arrived at Next Level yesterday and Ronnie's going to assemble the tops and bottoms for me. Please tell him I owe him one.
Next Poker Run, I'm buying.
See
Now I take it back, Fred is not as ugly as a Bayliner.......
Now Fred will you owe me another beer???????
P.S. - glad this seems to have worked itself out, reasonable men can differ, but they can reach solutions too....
Last edited by dean51267; 08-03-2006 at 09:40 PM.
