Anyone use Matworks, i have a problem
 

I did the whole cockpit template thing and the carpet looks great. Embroidery looks awsome; the only problem is i ordered light grey and i got tan??? I even spoke to them on the phone before they made it. I am gonna try and call them; am i stuck with it??

thanks

Contact info for Matworks? I need some new snap in and embroidery would be great!

I gave them 5 templates and even sent them myold carpet.they couldn
t pour piss out of a boot if the directions where on the heel.

This is the first I heard bad about them:eek: I had thought about using them.

call John at www.snapincarpet.com

I got my carpet there. It looks and fits great. The only problem was when they inlaid my design the had to scab on another rubber backing. It actually cushions and hold the carpet down better so I didn't complain. They were also $200 cheaper!!

www.rrtextiles.com

I was VERY happy with they work they did on my last boat.

What he said

We've used Matworks with no issues at all. I'm sure they will fix the problem.

Let us know what happens.

they are supposed to call me back

They told me that the brochure that came with the template kit is decieving and the tan carpet looks grey but is really not. If i want a replacement i need to pay 50 percent of what i already paid to get a new one.

any ideas?

so thier print error is now your problem? did you write gray anywhere they would have read it?

when they called about the embroidery i specified that "CARPET LIGHT GREY, LOGO BLACK" but that never happened

How did you pay them? Credit card? Dispute the charge. They need to make it right.

thats bullsh!t:(

how much do these cost about?

cost was 240.00 spoke to them this morning and the owner said that he wants to send me some samples and they are gonna make me a new carpet.

cool!

Maybe they say the thread?:eek: :D