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Originally Posted by Zoomnfun
(Post 2335177)
Yes poor poor Fred, he took peoples money, doesn't return calls or e mails to folks he owes...and I'm the bad guy?
No matter what he is going through thats no excuse for not following up or refunding. I think all you Fred lovers should guarantee the deals, put your money where your mouth is. |
Originally Posted by AIR TIME
(Post 2335774)
for someone who only has 90 posts a yr why don't you go lurk somewhere else same for the goof under your post who has 4 in 2 yrs nothing like kicking someone when there down, and both of you must work for people because if you did own your own co you would understand when your new and small co and get hit with the deaths he has, its had to run a co. I now first hand what its like and it sucks. why don't you 2 post threads on your boats tell us what you have or a positive thread about anything instead of chit on someone you don't KNOW. unless your teens:hitfan:
So is it wrong to tell your side of a story when your the one that gets the short end of the stick? If that was the case then Powerplay would still be "business as usuall" :rolleyes: Over the few years i've been on OSO :rolleyes: ive heard numerous stories about people....and if you read enough of the board you can even come to your own conclusions about others if you pay attention closely......I choose to keep quiet and only speak when i just cant keep quiet anymore :D |
well sorry but, like I said, I 've been there , FREDS a good man and if it wasn't for him we would all be paying higher prices, and over the last 17 to 20yrs I have had problems with other boat part Co's out in the west coast, no names .:grinser010: maybe this thread should be poofed if people don't like the posts:mad:
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Originally Posted by AIR TIME
(Post 2335774)
for someone who only has 90 posts a yr why don't you go lurk somewhere else same for the goof under your post who has 4 in 2 yrs nothing like kicking someone when there down, and both of you must work for people because if you did own your own co you would understand when your new and small co and get hit with the deaths he has, its had to run a co. I now first hand what its like and it sucks. why don't you 2 post threads on your boats tell us what you have or a positive thread about anything instead of chit on someone you don't KNOW.
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Originally Posted by AIR TIME
(Post 2335774)
for someone who only has 90 posts a yr why don't you go lurk somewhere else same for the goof under your post who has 4 in 2 yrs nothing like kicking someone when there down, and both of you must work for people because if you did own your own co you would understand when your new and small co and get hit with the deaths he has, its had to run a co. I now first hand what its like and it sucks. why don't you 2 post threads on your boats tell us what you have or a positive thread about anything instead of chit on someone you don't KNOW.
I gave Fred (and then James) 4+ months to get my order correct a year ago. I recieved 3 shipments and had to return 3shipments for an order of 7 total items. In the end I still did not recieve all the items I ordered and made almost 20 calls in those 4 months. (I did not call even once for 1 MONTH when his son was killed). In all those calls I recieved not even ONE return call. Fred seems like a really nice guy, we're not making this a personal issue....just business. From all your drunken posts I believe you would have wanted someone to warn you about your crooked neighbor if someone else had already figured that guy out. |
Originally Posted by AIR TIME
(Post 2335774)
for someone who only has 90 posts a yr why don't you go lurk somewhere else same for the goof under your post who has 4 in 2 yrs nothing like kicking someone when there down, and both of you must work for people because if you did own your own co you would understand when your new and small co and get hit with the deaths he has, its had to run a co. I now first hand what its like and it sucks. why don't you 2 post threads on your boats tell us what you have or a positive thread about anything instead of chit on someone you don't KNOW.
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Originally Posted by AIR TIME
(Post 2335774)
blah blah blah blah blah..
As damn near everyone has said, Fred is a good guy, but if his company has issues and he is not personally handling them REGARDLESS of current personal issues with an employee, family or partner, then it doesnt say much for the company, hence the owner takes the heat.. And yes, thats from extremely personal experience. Been there, done that, DON'T want the tee shirt... |
Originally Posted by tomtbone1993
(Post 2335809)
Would you consider me a lurker? would you consider 18K a small order? Would you be pissed if you spent that much money in March, and got all of your parts in August?
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BTW, charging someone for parts BEFORE they are ready for shipping is a pretty major violation of credit card terms I do believe.. Taking a deposit is one thing, but charging in full days, weeks or months before shipping is a WHOLE nother slice o pie...
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Originally Posted by whatabout1
(Post 2333914)
But I still see stuff selling and shipping on Ebay only Trick has
had a name change. Seems like someone could be selling off on hand inventory before going under. |
Originally Posted by 320es
(Post 2335442)
I have ordered a couple of things from Trick and had no problems. I really do like to support vendors from this site and fred's prices are great but there have been a number of similar threads to this one lately and I am nervous about placing another order with them.
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Originally Posted by Scott B
(Post 2335863)
BTW, charging someone for parts BEFORE they are ready for shipping is a pretty major violation of credit card terms I do believe.. Taking a deposit is one thing, but charging in full days, weeks or months before shipping is a WHOLE nother slice o pie...
Some (the good ones) don't run the charge until the equipment ships but not all of them do. I've had my share of problems with Auto Accessories companies who use this practice and never deliver the goods. That's why if I can I always use my "AMEX" card they will refund the full amount immediately and do a very thorough investigation. |
I guess to some on here since I only have 9 post that my personal experience with Fred didn't count. I also bought some rods from him a few years back and had no trouble with them. Looks like he would pipe in and defend himself or something. Oh make this post 10. When can I have my opinion
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Originally Posted by Sean H
(Post 2335855)
I went through the same thing 2 years ago when fred or trick wasnt having any issues... there is a distinct pattern.
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well .my turn , ive bought several times , had a money crunch and fred had some cmi sport tube headers for sale verry limited , he took out of stock and set them aside with a an areement over the phone , deal went through a month later shipped right away although waiting for cmi to make my tais took equally as long , things have changed with fred , and all of us could possibly be loossing an good vender thats provided good service for many , so i ask give him a chance to try to get it on the right path and only time will tell this story , but im going to give him the benefit as he did me !! good luck fred puller together man :ernaehrung004:
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if your asking me not yet thats my opinion,:p what I mean to say is, there's people that only seem to post about something to ***** about , like there engine builder was suck azz or cmi's suck and its there first couple of posts then you find out the true that it wasn't the builder it was them and a lot of guys gang up to support the engine builder, like when the ***** took over his co and made bad valve covers or chity motors,So its been a bad week so if I hurt anyones feelings I am sorry, GOING TO TRY AND REACH FRED TO SEE IF I CAN HELP FOR A WEEK even though I got the good news to day that my knee will finely be replaced NEXT:mad: ITS ONLY TAKEN 4 OPERATIONS AND 5 INJECTIONS in the last 3yrs to hear this. So sorry to you that I have hurt.
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Originally Posted by ROB FREEMAN
(Post 2336008)
well .my turn , ive bought several times , had a money crunch and fred had some cmi sport tube headers for sale verry limited , he took out of stock and set them aside with a an areement over the phone , deal went through a month later shipped right away although waiting for cmi to make my tais took equally as long , things have changed with fred , and all of us could possibly be loossing an good vender thats provided good service for many , so i ask give him a chance to try to get it on the right path and only time will tell this story , but im going to give him the benefit as he did me !! good luck fred puller together man :ernaehrung004:
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Good God - if there's a bus going by, somebody here is gonna find someone to throw under it.
I truely think that you and him entered into a transaction in good faith. Give the Man the benefit of the doubt to make good on his word. |
Originally Posted by ROB FREEMAN
(Post 2336008)
well .my turn , ive bought several times , had a money crunch and fred had some cmi sport tube headers for sale verry limited , he took out of stock and set them aside with a an areement over the phone , deal went through a month later shipped right away although waiting for cmi to make my tais took equally as long , things have changed with fred , and all of us could possibly be loossing an good vender thats provided good service for many , so i ask give him a chance to try to get it on the right path and only time will tell this story , but im going to give him the benefit as he did me !! good luck fred puller together man :ernaehrung004:
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I truely expected fred would do as well as Mark at BAM. Well thats not to be. Turns out he is approaching the Bruce Dudleys of the past OSO world. Hopefully not that bad, but it is remnicient of that episode. Buyers beware.
BT :cool: |
Originally Posted by bouyhunter
(Post 2335413)
Jim, I agree with you.
And in what I say next, I may be taken as contradicting myself from earlier statements - but I'll say it anyway. My JOB is "procurement of consumable supplies for a manufacturing facility". What that means is I'm responsible for spending about 1.4M a year on all the supplies and materials needed to make a product. That also means if we don't have one of those hundred supplies, we don't produce anything, and 150 people on the production floor go home because they have nothing to work with. I'm dealing with budgets, stock levels, shelf lives, and International transport of HAZ/MAT goods, and getting supplies through customs. Yes, if I have a vendor that isn't performing, I'm going to someone else immediately. I have to - for productions sake. Sometimes there is only one vendor for a specific product - I need to plan accordingly. But, if vendor #1 has a better price/quality, I let them know their service is lacking. Get their service up, and I'll be back. Sometimes I go with a vendor that I know will have a long lead-time, or are a PITA to deal with, but the quality and price are favorable. IE - I have one vendor that requires a faxed PO for every order. If there is a price change that I was not notified of for as little as $0.10, I must revise my PO to reflect that. This is on an order for several thousand dollars. PITA, but I get good product, although it takes awhile. I guess my point is, you do business with those you like doing business with. If they are having a hard time delivering, you let them know (discreetly - so as not to hurt the rest of their business and start a smear campaign), and let them work out their internal issues. I just think it's good business ethics. In the past, I have also had a customer tell me they are not happy with my service. I asked the details, and told them use someone else for 30 days - give me time to work out the issues, and then come back and try me again. As a customer they will respect that. |
Originally Posted by tomtbone1993
(Post 2335809)
Would you consider me a lurker? would you consider 18K a small order? Would you be pissed if you spent that much money in March, and got all of your parts in August?
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Originally Posted by t500hps
(Post 2335815)
From all your drunken posts I believe you would have wanted someone to warn you about your crooked neighbor........
LOL.....yep! Been a few huh? :) Fred....where the phuc are you! Your ole' OSO family wants to know what's up!!! |
they took my 276$ back in july... still waiting for parts. and nobody returns e-mail or phone calls either on my side...
pretty frustrating... |
Originally Posted by jeff32
(Post 2336412)
they took my 276$ back in july... still waiting for parts. and nobody returns e-mail or phone calls either on my side...
pretty frustrating... Crazy.......call your CC company! |
I learned my lesson as I was flamed up when I posted something MILDLY negetive I heard about Fred in relationship to a Sutphen he sold to someone I bought Bravo parts from. Fred and I PM'ed each other about the Sutphen and he seems really like a nice guy....
The fact of the matter is "nice" guys can be great at life and absolutley suck at business. I'm also a small business owner and I feel for the situation Fred is possibly going through but there is no excuse for not communicating the circumstances to your customers. With all the misfortune he may just need sometime to sort things out....If he takes too long he might start looking for another burger racket... |
Why is it that I have that doors song going through my head......."This is the end...." :(
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I think the biggest question right now is where is Fred or any representative of Trick Marine to explain what is going on, why calls are not returned and why people are still waiting on resolutions to their problems. Whether it be supply problems or shipping problems or staff issues or even personal issues, paying customers expect and deserve proper service. Thats why they are PAYING customers. No business can carry out business in this fashion and succed or even survive.
. Good news and reviews travel very slowly. Bad news and reviews travel at the speed of the internet. Something for Trick Marine to remember. Fred started a good thing. We all gave them a "break" when early on in the game, things didn't always go according to plan. "Hey, they are just starting out, give em a break" was often heard around here in responce to complaints. Well, thats no longer the case but the "give em a break" rally cry is still going. When do excuses stop and business take over. Trick Marine is a business afterall. I like Fred. I have purchased from him in the past. I will need a load of stuff in the near future BUT, will I choose Trick Marine again? That remains to be seen. Its up to Fred and his staff to regain the confidence of the buyers. Its not up to his friends to make excuses. |
I'm still waiting for my 3 Lifelines that I ordered among other items back in March Total order of $5k. Got the rest of the items, but no Lifelines. Have talked to James several times and he said he would take care of it. But nothing happends and no calls or emails.
Calling my CC company right now. |
Looks like more of the same over at Scream and Fly.
http://forums.screamandfly.com/forum...d.php?t=144431 |
At ebay it really looks like he's selling out his last few items. Like cup holders in specific numbers and colors etc.
And there is no longer possible to place an order online at trickmarine.net... |
Originally Posted by White Knuckles
(Post 2336548)
Looks like more of the same over at Scream and Fly.
http://forums.screamandfly.com/forum...d.php?t=144431 Yowza |
As someone on the sidelines, I would say it's over for trick. I know things happen in individuals lives that are much more important than business. In the same token day to day biz needs to proceed. If it does not then the company more then likely will shut down. At this point I think the customers should have answers and becasue they do not I will no longer purchase anything from Trick.
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Sounds like what happened at Houston Propellor
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According to their answering machine they are closed on Nov 6th 2007 due to inventory...
Doesn't sound that good...:violent-smiley-045: There went my $1050...:hitfan: Someone got any cheap Lifelines to sell?! |
Originally Posted by Audiofn
(Post 2336499)
Why is it that I have that doors song going through my head.......... :(
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Originally Posted by PhantomChaos
(Post 2336598)
Maybe because you are an old stoner? :D
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All I ever expect from someone is truthfulness and full disclosure.
If you're doing what you do as a hobby and you're helping me out, tell me so. If I know upfront that my order then becomes your order to a 3rd party and their delivery times are out of your control, then at least I know where I stand. On the other hand, if you want to be a "real business", then you have an obligation to disclose whether you have it in stock or not and if not, give me a hard date when you will have it to me. How nice you are or how cheap your prices are has nothing to do with it. My customers love me, even though I'm way more expensive than any of my competition. That's because they all know I deliver 100% every time. If there's ever a hint of a problem, they get 100% communication of facts. Of one of our people doesn't deliver, it's because they're either hospitalized or dead. |
.......
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Originally Posted by PhantomChaos
(Post 2336598)
Maybe because you are an old stoner? :D
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