Stop me sometime and we'll meet! But it appeared in late 2005. I did have a totally different build experience though. It was a true pleasure working with the BT company. Thanks for the compliments on the beauty - my wife designed the paint and matching vinyl layout. Tommy ps: I'm the only BT in Texas.

I agree 100%, when your in business and a customer has issues with something that you've either sold them or built for them the best thing to do is try and make it right. That doesn't mean you'll ever get a recommendation or be able to use that customer for a reference.

But the old saying is "Good News goes out to 10 people" & "Bad News goes to a 1,000". People will go out of there way to tell you about a horror story but most of the times will only offer positive comments when asked about a Company or Product.

Being in Contracting sometimes you have equipment failures or delays that are totally out of your control but that still doesn't change the fact that your Customer is unhappy and you should "bite the bullet" and do whatever it takes to make it right, even when it cost's you money!

Most companies are great to work with when things are going well, it's only when a problem arises that you really find out just how good or bad they are in taking ownership of their products.

The smaller a company is the larger the problem can be for them in the long run if they just try and ignore it. Large corporations can get by with providing substandard equipment and service but the small guys have to perform as close to 100% Customer satisfaction as humanly possible.

Sorry to hear of the problems you've had, it would make me stop and ask some very hard questions of a builder to see if they stand behind their product.

Wow! Never expected to hear that about BT. I went to the Lauderdale show to see them and their boats, I have the 46' on my radar for my next boat.

Sure makes me think twice and with much more hesitation/caution of the builder when you hear news like that.

I do not understand why Bob (Owner of BL) would not address the issues and rectify the problems without hesitation to keep a customer happy. After all they are a custom boat builder.

Another black eye for the industry

I hope you get everything worked out and will have happier times with your new toy.

Good Luck,
JB

I have been talking with the factory for about 6 months and have never gotten that feeling at all. Everyone there is always so helpful.
I would like to hear the other side of the story, and then make a decision.

come on Jim, you bi polar twit...first you post this

then this;

and finally this, well what is it man?

gawd, why dont you just go away...

i bought a new black thunder and it had two holes in bottom of boat and they never told me and then they made a new boat for me and this boat is cracking on bottom of boat and fiberglass is falling off bottom of boat and bob new it had holes in it when he sold it to me i have a list of 30 things that need to be fix on boat .they put the old hin number out of first boat in new boat and put new hin numbers in old boat with holes and sold boat so if you have a black thunder and it is yellow and was in the movie big mommas 2 thats my old boat and it had holes in it

leilas wow have you run out of names yet?

Quote" I don't know many people that would pay for a boat in advance!"

I always found that to be a problem for a high dollar boat. If the boat company is sooooo great, you build my boat with at best a small deposit until I perform a sea trial. Time after time we read on hear about someone needing a lawyer for a boat purchase.

Yeah, Bob is a nice guy BEFORE the sale. Once he has your $$ things change

When we dealt with Bob (before going to contract), he would return calls and be very responsive. Once we went to contract and had a few things to address, he was no where to be found. I would call the 'factory' daily to get answers and no one would ever know where Bob was. Again, good thing we pulled out when we began to get nervous about thier business practices.

Boatme... all is well. As you can see we downsized in boats for the kids and are having a blast trailering to smaller lakes and rivers. Hope all is well with you.

BINGO..................semper paratis....