![]() |
Talk about customer service
It's Mermorial weekend, just got home from out of town take boat out on Friday before the weekend, my outdrive starts having shifting problems, after returning home and inspecting there were somke shavings in the drive oil from the upper races, simple fix but why chance it:party-smiley-004:. Well now what am I going to do, wife is mad:angry-smiley-038:friends disapointed:( gave Steve @ Revolution a call; now this is Thursday afternoon, and he is on vacation "well deserved" he tells me that he will figure something out...calls back on Friday Morning and tells me that Reed Partridge is back @ the shop looking at a Bmax drive that is brand new but will have to be checked out to make sure we can just swap them out, stearing plate was virgin had to be machined, anyway to make along story short @ about 3:30 everything was a go, I took a shower, and hauled azz to Birmingham, 6hr trip I arrived @ RPM at 10:30pm, Reed, Myself and a friend of Reeds proceded to swap out the drives, around 12:30am we were done but in the mean time we were talking about other little things that could be tweek, Reed and RPM being like they are worked well in to the morning hours until they and myself were happy:D, which by the way was @ 2:30 in the morning. So my weekend was saved RPM shipped my drive to Arron and Jason @ MMW, tell me where can you get this type of customer service???:cool-smiley-027:
|
Your a lucky man............Good people are hard to find...
|
I've only heard good things about Steve and RPM so far.
Granted, there aren't too many customers yet, but hopefully that will be growing group. |
Originally Posted by rlj676
(Post 2580569)
I've only heard good things about Steve and RPM so far.
Granted, there aren't too many customers yet, but hopefully that will be growing group. |
Definitely my favorite 26 cat. How does she handle the rough??????
Glad to see they have good support. |
Originally Posted by TexomaPowerboater
(Post 2580868)
Definitely my favorite 26 cat. How does she handle the rough??????
Glad to see they have good support. |
We sure dont have people like that here on the eastern shore of maryland
|
I have been to their shop and was very impressed with their product, rigging, and fit and finish.
|
Originally Posted by f311fr1
(Post 2581230)
I have been to their shop and was very impressed with their product, rigging, and fit and finish.
|
What did the bmax do to your speed?
|
Originally Posted by thunderusone
(Post 2581486)
What did the bmax do to your speed?
|
Originally Posted by 26 REDLINE
(Post 2580922)
First time out, going out accross lake Marpaus, running 65-70, we stopped to pee, didn't realize that we were in a 3' chop:eek:until water started crashing over the bow. I feel so much safer in this boat than I did my deep V boats...its awsome at all speeds:ernaehrung004:
|
Originally Posted by TexomaPowerboater
(Post 2581809)
What deep V boats have you had?
|
Well just like RPM sticks by there product, my MMW drive is fixed Steve had it shipped to his shop, told me to come when ever I would like...road up yesterday, saw the start of the Norway #2 boat, sorry no pics yet:(, but from what I saw and know whats coming...very nice:D they swapped out the BMAX adjusted everything, but what was funny is Steve went all over the boat looking at little things that come with having a boat. I don't care how careful you are, you get little nics and scratches, small screws come lose, and things get lose and need tighting after a while. Steve was in the boat about 40min he came out sweating and telling me that little things he noticed have been takin care of, hell he told me to bring it back up during the winter and he would go over the whole boat and repair any little hull damage and other little problems. Every boat I have ever owned when you leave with it unless it blows up the don't care. The last boat I had the rear hatch blew off, it took 3 mo. and 10 phone calls to get it fixed, they kept wanting to say I left the hatch up while driving home:eek: what a bunch of idiots:angry-smiley-038:. Like the wife says, I will be having another one built in a couple of years...she's right, because they can only get better as the years go on, but I don't see how.:cool-smiley-026:
|
It's good to hear how well they're taken care of you, and look forward to more pics.:D
Seeing as my new job won't start till Aug my boat plans have been pushed till next year, and still don't know if I can swing a RPM, although it's my dream right now. |
| All times are GMT -5. The time now is 11:24 AM. |
Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.