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If new part damages my new engine what should I expect from vendor?

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Old 05-14-2009, 04:03 PM
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Default If new part damages my new engine what should I expect from vendor?

Not assigning blame or anything like that,just want honest
straight opinion on what is right of me to expect.
Long story short a new manifold from a vendor here had a casting flaw that
leaked water into my just rebuilt engine bending a rod.
We have verified new manifold is leaking and there was no other
contributing factor.
Should I ask for more than just a replacement manifold
like some compensation for having to redo my engine once again or
is that out of what would be considered normal.
I have not contacted the vendor yet because I didnt want
to either be unreasonable or get taken either.
I think there are enough profesionals on here for
me to guide my actions better than on my own.
If this is not the right place to ask this then feel free to move it.
Thank you,
[email protected]
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Old 05-14-2009, 04:26 PM
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I doubt they will do anything more than replace the manifold.
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Old 05-14-2009, 07:10 PM
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Quote:
Originally Posted by HTRDLNCN View Post
Not assigning blame or anything like that,just want honest
straight opinion on what is right of me to expect.
Long story short a new manifold from a vendor here had a casting flaw that
leaked water into my just rebuilt engine bending a rod.
We have verified new manifold is leaking and there was no other
contributing factor.
Should I ask for more than just a replacement manifold
like some compensation for having to redo my engine once again or
is that out of what would be considered normal.
I have not contacted the vendor yet because I didnt want
to either be unreasonable or get taken either.
I think there are enough profesionals on here for
me to guide my actions better than on my own.
If this is not the right place to ask this then feel free to move it.
Thank you,
[email protected]

What does the guarantee say?
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Old 05-14-2009, 07:56 PM
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You know, I have never thought to pressure check a NEW manifold. I always assumed they were NEW.
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Old 05-14-2009, 08:20 PM
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I had a new Scat crank in my Cobra motor and it snapped with in 15 miles. Toasted most of a $20k engine and they would only cover the crank.
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Old 05-14-2009, 08:27 PM
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Default Thats Called....

The Kodak rule. They replace the can of film-
Think about those implications on a movie shoot.

Should you ask for something? Absolutely. Will you get it likely not.

Completely blows dude sorry.

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Old 05-14-2009, 08:37 PM
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Depends on how they run their shop. If they run it like most then you will only get the new part. If they do it like I would then they would fix everything. Today one of my subs nocked over a glass piece of art in one of my customers house. This thing is many pieces and cost 60,000 bucks!! It was broken already so we could have said nothing. I made him go in and tell the customer. The owners wife said that they will just ship it back to australia and let us know how much it is. My guess is that we will never see a bill but you got to do what is right. Unfortunatly this is the marine industry.....
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Old 05-14-2009, 11:21 PM
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Quote:
Originally Posted by daredevil View Post
When will u open your shop ???????

i will be a real good costumer !!!
Ya know what they say, never do what you love.
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Old 05-15-2009, 12:05 PM
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Quote:
Originally Posted by Audiofn View Post
Depends on how they run their shop. If they run it like most then you will only get the new part. If they do it like I would then they would fix everything. Today one of my subs nocked over a glass piece of art in one of my customers house. This thing is many pieces and cost 60,000 bucks!! It was broken already so we could have said nothing. I made him go in and tell the customer. The owners wife said that they will just ship it back to australia and let us know how much it is. My guess is that we will never see a bill but you got to do what is right. Unfortunatly this is the marine industry.....
wow was it at jims house one of the ones in the foyer, that sucks. I'll call you tonight sent art work out to day to linda.
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Old 05-15-2009, 12:10 PM
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Ya know what they say, never do what you love.
So I quess I should scrap the idea of aTalk to Artie phone talking business., oh well back to rugs I quess.
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