You want to go through Sirrius for your next unit. Like some one said tell them you are going to cancel the service if they do not keep you on the life time plan with a new unit. It is not your fault that the quality is so low...... Their customer service is very good so they will do what they can to keep you.

We have had 2 replays/starmate for 3 or 4 years, no problems. We use the pause/rewind features constantly. I know I always get phone calls when a good song is on.