Nope not at all. If you need to call up Bam for example you can talk to them about parts and they are very helpfull, but they still send you to the internet to place the order. It not only helps them I am sure to get all the orders filled but also to make sure that there are no mistakes and billing is done properly. Very little margine on this stuff so any mistake can kill you. If you want to know how businesses turn out that write orders down long hand on knapkins then look at how Trick turned out.

Thanks for the business lesson...