Claims (Policyholder Line): 1-800-274-4499

Hopefully you got the name of the guy from Progressive that called you. DO NOT waiver on the price of your boat, OR tell him that you want an independent third party to survey your boat. Use only NAMS or SAMS surveyor. Then use the established value as the sale price. Make sure that Progressive endures the cost of the survey....

When you call in, ask to speak to a supervisor and tell them that you need to confirm a random call that you got.

Then, go from there. :)

Progressive doesn't want to PAY ANY claims, let alone PAY for another boat in order to PAY a claim.
Progressive BLOWS!

Since you're here Stacy, would a situation like this be common practice? Have you ever heard of this before?

It is listed on Screamandfly, the outboard site. Someone mentioned that it IS kinda rare, and MAY be hard to replace with a used one, an older 24 Pantera single outboard, for what thats worth??

Thanks Stacy,

I am gonna print this out and have it with me when I call. I have his first name, and phone #, but he didnt leave a last name, on a good note, he did sound very professional, it could be real, who knows.

This is perfectly normal and shouldnt cause alarms.

He is looking to replace a silmilar boat that they/Progressive insured and that boat was totaled out or was stolen. You evidently have your boat listed for sale and he simply saw the ad. Yours not having a HIN though will most likely kill this deal.

I'm a Lexus dealer and we get calls from insurance companies like this frequently on our pre-owned cars that are similar to what their policy holder lost.

Not that it doesnt have one, the fiberglass was repaired in the area, so it just needs to be replaced, Not sure what is the right way to do it, but have seen many boats with the #'s just scribed in using one of those electric engraver things. I have all of the paperwork for the boat, including photo's of the transom replacement, and know the 2 previous owners personally, in fact the guy I bought it from is a member here(and so is the guy he bought it from), and also is an insurance claims guy, I just spoke to him, and he will make some calls if necessary. I wouldnt think that the claims guy would go thru the trouble of finding his client a boat, but then again, if it were an older boat, and mine is the only outboard to be had, it may be cheaper to buy my boat rather than stroke a check, or buy him a newer one.

Baesd on the boat that Progressive is looking to buy... no. Progressive has a replacement cost policy only on boats that are 2 years old and newer. They do not offer replacement cost policies on boats of this age.

So, that said, there was a post that was made by a Lexus dealer that mentioned that this is normal practice. In the car industry, yes, this would be 100% normal especially on higher end vehicles such as a Lexus. The auto insurance industry has started writing "new car replacement" policies/endorsements over the past couple years, so on a vechile, this would be a common thing that a auto dealer would run into.

But again, this is not normal on an older boat based on what I have seen.

I am not saying that this isn't legit and that it can't happen, I'm just saying that I rarely see something like this happen unless it is for a replacement cost policy which is only available on NEW boats.... But insurance companies often times need to think and work outside the box and normal operating procedures to close out claims. So, I would say, entertain the idea if the offer is fair. :)

Hope that helps shed some light...

I've had a call like that before on cars. Progressive offers a service where they find a vehicle just like the one you had. It all went smooth for me check cleared fine!

Thanks a bunch for that explanation.
:)