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Originally Posted by campionchase910
(Post 3361755)
I've delt with Bill at Ateco and they were great. Kit came complete with everything required! Would definitely recommend them:drink:
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well dont kno wif guy is legit or not but Bill built my motors and they have run great for 5 years
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Ask Shogren....they use that shop all the time.
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Originally Posted by chattviper
(Post 3361861)
Ask Shogren....they use that shop all the time.
:bsflag: |
From a disinterested party looking at this, it is sure strange to have all the different outlooks about this engine builder. Usually there is a consensus about a machine shop, but I have heard so much bad about these folks and a number of positive endorsement about this group, it is very hard to figure this issue out. The old saying "where there is smoke, there is fire" makes one wonder about all the bad press. I could understand one or two unhappy customers, but this is a real strange situation here. Maybe as a group, we performance boaters are hard to please. I think anytime you are dealing with high performance equipment, you risk having some unhappy clients. But how many says a lot about how you deal with mistakes and problems. jmo
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[/QUOTE] I think anytime you are dealing with high performance equipment, you risk having some unhappy clients. But how many says a lot about how you deal with mistakes and problems. jmo[/QUOTE]
Yes there can be problems but you are correct, how you handle the problems and customer service after a problem says a whole lot about any type of business. After 9 months I am still trying to resolve my situation.:mad: |
My nephew owns a large high performance machine shop here in Atlanta that works on cars and boats and one common area of disagreement is what constitutes a "warranty claim" on a race engine or drive repair work. It always seem to cause hurt feelings on one side not matter what the resolution is. What I see him do often is a compromise where the customers pays dead cost for parts and he provides labor. This seems to work most of the time, but on one side, the builder can't control how someone uses there engine/drive and on the other, you have a customer who spent a chit load of bucks thinking his stuff was now "bullet proof". It is a tough situation, but should be dealt with quickly and not drug out for months! :angry-smiley-038::kiss:
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I think anytime you are dealing with high performance equipment, you risk having some unhappy clients. But how many says a lot about how you deal with mistakes and problems. jmo[/QUOTE]
Yes there can be problems but you are correct, how you handle the problems and customer service after a problem says a whole lot about any type of business. After 9 months I am still trying to resolve my situation.:mad:[/QUOTE] What happened to your project? Was it a warranty issue? Who built it and what was it? What parts did you use? Details please. Some of the stuff I read here amazes me at the time that expires without resolution. This is a very different business world than the one I am used to. I simply do not have the patience some folks here on OSO do. Dan |
Originally Posted by DonZ
(Post 3361616)
Hey guys im looking for some feedback on ATECO.....i want to know if they're trustworthy people or not....if they decieve customers with false dyno sheets or advertise engines at a particular HP and than provide a different story ??
i need some help.... thanks Yes there can be problems but you are correct, how you handle the problems and customer service after a problem says a whole lot about any type of business. After 9 months I am still trying to resolve my situation.:mad:[/QUOTE] I sounds like there might be a couple of untold stories with issues they've had that might not have been resolved to the satisfaction of the customers. How long did the engines last before issues were noticed and how were the problems handled by the shop? Did the engines perform initially as expected? Is or has the shop tried to make things right? |
Originally Posted by DonZ
(Post 3361616)
Hey guys im looking for some feedback on ATECO.....i want to know if they're trustworthy people or not....if they decieve customers with false dyno sheets or advertise engines at a particular HP and than provide a different story ??
i need some help.... thanks |
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