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Shout Out to Mr. Cool for Service

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Old 05-17-2011, 09:09 PM
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Default Shout Out to Mr. Cool for Service

I just wanted to recognize Russ at Mr. Cool Marine Products for great customer service.

Late last Thursday night I sent Russ a pm asking about availability and pricing for a merc oil cooler. First thing Friday morning I had an email quoting almost 40% off Merc's price, quick follow up call to confirm part numbers, and cooler was ordered to be delivered Tuesday. Quick, easy, fair pricing, good communication, and my cooler showed up on Monday a DAY EARLIER than promised!

Russ- thanks for a great price and the quick service,
Rick
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Old 05-17-2011, 09:39 PM
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Cant beat 4 dimes for every dollar any day of the week
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Old 05-17-2011, 10:30 PM
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Originally Posted by Powerquest230 View Post
I just wanted to recognize Russ at Mr. Cool Marine Products for great customer service.

Late last Thursday night I sent Russ a pm asking about availability and pricing for a merc oil cooler. First thing Friday morning I had an email quoting almost 40% off Merc's price, quick follow up call to confirm part numbers, and cooler was ordered to be delivered Tuesday. Quick, easy, fair pricing, good communication, and my cooler showed up on Monday a DAY EARLIER than promised!

Russ- thanks for a great price and the quick service,
Rick
My exact experience, Good guy Great prices!
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Old 05-18-2011, 07:09 PM
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I too had great service and pricing at this place, just got my new merc oil cooler on the boat, great product and price!!
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Old 05-18-2011, 07:39 PM
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My exact experience, Good guy Great prices!
+ 4 & great job Russ
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Old 05-19-2011, 08:41 AM
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Wow. Thanks guys. We're here trying to do the best job we can. I see this and it really makes the rough spots a little more smooth.

Thanks again to all.
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Old 05-19-2011, 08:55 AM
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Originally Posted by Mr. Cool View Post
Wow. Thanks guys. We're here trying to do the best job we can. I see this and it really makes the rough spots a little more smooth.

Thanks again to all.
Russ sent K.C. from Oke your way this morn for 2 coolers and will watch for the anode delivery .
you & Lauren keep up the good work
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