Looks like this thread is about to take a turn..

JIM DARR.... Meet BUP

Can you post any pics? It would be nice to have someone that wants to build custom stuff. Not just OEM

Three sides to every story.....my side......your side.....and the truth. Most of the time the truth is harder to find then a virgin at Havasu.

I can see why you would be upset by a receptionist hanging up on you but if you run a manufacturing business I'm sure you get inundated on a daily basis with people wanting to speak with the boss. Most of which are people trying to sell marketing or other services which have nothing to do with buying your products at least that seems to be the norm at our company.

My secretary receives at a minimum 5 to 10 of these types of calls a day and at some point she ends the call. They almost always they try and act as my a friend or someone who just spoke with me. The first thing she asks is what the call is in regards to and always asks for a name and number, most of the time they won't and just say they will call back when I'm available.

While I'm not saying what happened to you was right but after seeing Carmen's response I wouldn't hesitate to contact them again. While I haven't had any personal dealings with Aero-Marine everything I've heard about them they are a very professional business. Everyone makes mistakes from time to time and it's how we correct them that matters in the end. Good Luck.... Jim

Just my $0.02

I'll bet he knows Joe Gibbs personally...

I'm lost about the posts here ( sorry ). Do not know Joe Gibbs nor Jim Darr but I have met Lake Speed Jr. twice who runs the Joe Gibbs oil program plus will be in his 3rd tech sem. at SEMA Show if that counts.

Also own 2 boat dealerships so we deal in all forms of windshields. Coming up on 23 years soon so hence the post on this thread from my end.

Next the Rattler Jake I grew up in Gloversville and boated the same lake as yourself.

Next I guess this was a slam - give me a break.

Sorry BUP I wasn't referring to you. The other guy is well known around performance boat forums.
How long ago did you boat on the Sacandaga??

Aero Marine and Carmen are first class all the way. If you had a problem with them it's a good chance you were out of line.

[but if you run a manufacturing business I'm sure you get inundated on a daily basis with people wanting to speak with the boss. Most of which are people trying to sell marketing or other services which have nothing to do with buying your products at least that seems to be the norm at our company.]

Hire a marketing person and this problem goes away, I agree most of the calls are BS but you may be missing out on something if you field all calls as bull. I've been helping business owners for over 15 years with marketing and the biggest mistake I see by owners is that they are always working IN their business just not ON THIER BUSINESS.

Forgot to mention....

I've spoken with Aero Marine before and they ARE top notch. Carmen was very helpful and extremely knowledgeable. It's disturbing that her company is associated with a thumbs down thresd but without proper public relations these situations arise even with good companies like Aero Marine.