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Old 10-02-2002, 11:35 PM
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I'm a new member, purchased first offshore boat a couple of weeks ago, brokerage boat, from Shipyard Marine in Green Bay WI. I picked the boat up on a saturday morning to run back to Chicago where I live. At 3 pm, outside of Port Washington I have engine trouble. As I idle into the harbor on the good engine I call Andy (owner) of Shipyard Marine. He says someone will be down with tools and a trailer (37' boat). Andy himself arrives and proceeds to work on and fix the engine (after driving around for parts). While talking to him I find out his wife is on her way to pick him up as they are on their to a wedding. I should point out that Green Bay and Chicago are not that close and the chances of me being a repeat customer are slim. I have to say that I am a very satisfied customer and would like to recommend Shipyard Marine. I am going to have some work done there this winter. Straight talk, honesty and hard work go a long way in making me a loyal customer.
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Old 10-02-2002, 11:36 PM
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now that is customer service.. good luck with the new boat and welcome to oso..
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Old 10-02-2002, 11:53 PM
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One of the best posts I've seen here in awhile. Great to hear.

Although there is one thread that is getting pretty good as we speak.


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Old 10-03-2002, 12:01 AM
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I'm not clear. Were they on the way to their wedding, or someone elses?

Congrats on the boat, and welsome to OSO! (Buck......which thread are you talkin about?)
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Old 10-03-2002, 12:03 AM
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Welcome. Now you can hit all the COPS runs with the guys on your side of the lake! Maybe we'll see you at the air show next summer.

By the way, I sent you a private message yesterday

Sounds like you bought your boat at a great place.
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Old 10-03-2002, 12:12 AM
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Buck......which thread are you talkin about?)



OSO and it's competitors. Isn't Troutly in charge of popcorn? cue me up for some.

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