How do you get them to call you back?? Stopped trying. Need 12,000lbs lift for a Top Gun. Washington, DC. Any good used ones out there?

They usually have a local area dealer/ service distrubitor. They are usually small mom and pop type operations,

Got a quote from a Tennessee dealer around 20K for a 12K lift installed. Found a 15K used one in Illinois for 8900, picked it up and had it installed.

Have you tried the email route?
http://www.boatlift.com/us-dealers/