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1 Attachment(s)
[ATTACH=CONFIG]567698[/ATTACH]
Some of the 50 or so magnets they have sent me. Choose the oem parts when available, accept there is no phone based customer service. Enjoy the discounts. |
Order parts from them 3-4 times per year. Hos one time the wrong thermostat was sent for a BMW. They sent the correct one next day with a shipping label. Since they ship from so many different warehouses, I can see the potential for problems, though.
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Idk I have had good luck with them. Bought at least 10 sets of brakes, pads rotors etc, shocks, sway bar links, gasket sets. No issues. I bought 3 sets of fel pro 8.1 intake gaskets for $30 ea. Call napa and see how much those are.
Then again I haven't had issues with db electric either. Guess I'll go play the lottery also. |
To be honest, I've been burned by the local parts stores more often than rockauto. Being sold the wrong parts...and it's hard to check if the stuff is right if you aren't holding the old one in your hand at the moment.
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Originally Posted by Wasted Income
(Post 4557392)
To be honest, I've been burned by the local parts stores more often than rockauto. Being sold the wrong parts...and it's hard to check if the stuff is right if you aren't holding the old one in your hand at the moment.
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Originally Posted by camptappakeg69
(Post 4557402)
That's when I gave them a try,after my local napa charged me for shipping on top of parts price for brake parts, only to find broken, damaged brackets
I am an hour drive, round trip from the nearest Oreilly/Autozone/Advance Auto, so when I get the wrong parts, and I don't figure it out until I'm home and balls deep in a project.....well, it makes my blood boil. |
Originally Posted by BUP
(Post 4556877)
First time I ever ordered anything off Rock Auto and prob my last. So I order 3 of the same items that was to have 3 parts in each one of the boxes. 1 box had all 3 parts in it, one box had 2 parts out of 3 in it and the last box had 1 part in it of 3 so missing 2 parts. The boxes looked like something that came out of someones dusty garage and all creased up at that. Like very old stock, junk chit sitting around. Anyways how in the hell does anyone get ahold of them to file a complaint. Even online I can not find anything but a return parts BS. I do not have time to return their chit period back to them. Anyways what junk they set me as even one of the main parts mounting flange had a huge gouge in it. Like they are selling the crap that did not pass QC from the manu.
https://www.rockauto.com/orderstatus/orderstatus.php |
Originally Posted by Wobble
(Post 4557202)
[ATTACH=CONFIG]567698[/ATTACH]
Some of the 50 or so magnets they have sent me. Choose the oem parts when available, accept there is no phone based customer service. Enjoy the discounts. |
Originally Posted by Sydwayz
(Post 4556950)
I've had great luck with RockAuto for quite a few years.
But I always order things like sparkplugd, filtres, wipers..... |
Originally Posted by wannabe
(Post 4558128)
X 2
But I always order things like sparkplugd, filtres, wipers..... |
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