HIONAS KNOWS WHATS GOING ON HE IS NOT THERE WITH HIS HEAD IN THE SAND ! HE NEEDS TO RESOLVE THE PROBLEM
BAD NEWS TRAVELS TWICE AS FAST AS GOOD , HE NEEDS TO CARE
:D :D :D

I have dealt with National Marine in the past and currently I have my second Cigarette on order with them. Both boat purchases and trades have been great. No problems. Bill has always returned my calls within a couple hours. His entire staff is very accomodating and helpful. Bill always goes that extra mile to make sure his customer is satified. I can't say enough about National Marine and their service!!!

Troutly, I didn't get what you meant :confused:
Give me a call on my cell sometime.

National Marine was notified by the B.B.B. to clear up the situation but Mr. Hionis is still dragging his feet. To me it seems they are"robbing Peter to pay Paul". :mad:

hmmm, plot thickens
On one side if you spend and continue to spend :
over a 1/4 million dollars= great service
less than that= questionable

Is that what it is??

You could certainly make that assumption , couldn't you.....

I'm still waiting for return phone calls and e-mails from months ago.

Guess I'm not spending enough either.:rolleyes:

I guess I should have spent another 50 grand and I would be getting better service! :eek:

JB, the plot is thickening I am just keeping my fingers from the bad words:D

SCREW THE JET ARE THEY STILL SCREWING OSO MEMBERS ???

It dosnt matter how much money you spend with National Marine, they will screw you just the same. A freind of mine bought a 42 Baja that was a dealer demo never been titled. Needless to say they were to address several problems with the boat which never got resolved. Instead they delivered the boat to Chicago with 3 out of the 4 batteries dead and not even a phone call to tell him that that the boat had been dropped off.
He has been disputing with National for over a year now and has gotten nowhere with them unfortunatly he has had to get lawyer involved, will have to see where that gets him. Oh did I mention that he has a blown motor now and thay claim that the engines were a brand new.
So good luck to all those who choose to do business with them.

Are they still advertising on OSO??

Amen!

I just received a phone call from Tommy and Bill at National Marine. I believe that they will resolve my problem shortly. I believe National Marine wants to take care of there problems and
put things to rest. I did ask them to respond to the problems on here . I believe they feel, that if they satisfy the customer then National Marine will receive good feed back here. National Marine has made a generous offer to satisfy me untill my problem gets resolved. I do thank Natinal Marine for that!
David Ledford

Since they can't seem to return calls or e-mails, which is just plain good business, I seriously doubt they made the right choice in a jet either.
BTW, that should read "if it's not a Falcon, don't bother". Gulstreams are good looking, but VERY old technology.;) :D

The fact is the starboard engine only had 12 hours on it the port had 30 hours on it. The boat ran fine for me. As far as the gas tank I knew nothing about that. They are trying to flip blame on me. They did have the option to do any test they wanted to befor they took the used boat.

Just a quick note to say that I also talked with Bill and we have come to an understanding that is beneficial to both of us. Part of the problem was that being in a different state the "rules" for registration are diffrent than what I am used to. The boat we purchased is an excellent product and National is warranting the drives and engines and is willing to have a mechanic come down for the spring start up. They did a deal with us that no one else would even touch. For that I say THANK YOU to Bill and his staff.

Bill and Patti

HEY TROUTLY... WIPE OFF YOUR NOSE BRO, YOU HAVE A LIL' SOMETHING ON IT....:eek: :D :drool:

Daryl,

I dont know about Ohio, However here in Florida the insurance you bought is regulated through the state insurance commissioner. You should not need an attorney, simply call and follow up with written complaint. The state must have laws in effect to protect the consumer.
Also, your contract is with the insuranse company not a dealer. The dealer only submits an application for a policy, something smells fishy! becouse these are profit centers for the dealers they sell the policy that makes the most money. Not necessarally the one that will offer the best protection.
Read your policy thoroughly, there has to be a cancellation clause somewhere in the fine print. Most will refund by prorating the balance on the contract by calander.
In 20 years I have never had to sign off on any kind of customer refund. Typically the dealers selling volumes of warranties have to maintain a dealer reserve accoutn for this type of refund.
Good Luck!

Re: come on guys
 

That's Bull****, I was on Daryls boat before they picked it up and the engines were fine:mad:

Still doesn't explain ignoring the calls and e-mails of potential customers looking for information on boats they've advertised....

Exactly:eureka:

DAVID I'M HAPPY NATIONAL IS GOING TO MAKE YOU HAPPY I KNEW BILL CAN DO WHAT EVER HE WANTS !! MAKES ME FEEL MUCH BETTER AND SHOULD YOU GUYS ALSO ,THEY DO HAVE A GREAT INVENTORY

Hey Wes, I'll explain it...it comes down to one thing only...they obviously don't need the additional business! My guess is that they have as much as they can handle. If they were HUNGRY, you bet all calls would be answered. Still doesn't excuse ingnoring potential customers.

Bobby, this board really works in some cases at settling disputes or misunderstandings. I believe that National Marine cares about there reputation. National knows if they can make me happy and some others ,National will receive good feed back .I know my case is different than others and easier to solve than others,
but National does realize that the boating community is very small and word does get around. I am really looking forward to
getting back into boating and even the agravations of break downs. I have been with out a boat for to long .Come on Spring time!
David

DAVID ,ITS LIKE SPRING HERE TODAY !! 70 DEGREES ,I'M HAPPY FOR YOU THOUGH