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OT: Cingular wireless

Old 12-09-2003, 10:21 PM
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Default OT: Cingular wireless

Today I signed up with Cingular after all the mess that Verizon has done...Any opinions here?

The guy gave me a cool flip phone for $30 which was 1/3 the price AND he added an additional 500 anytime rollover minutes per month to my acct. So I pay $49.99 a month for 700(included in plan)+500(bonus)=1200 anytime rollover minutes, 5000 night and weekend minutes(nights begin at 7pm). Does this sound like a deal? What kind of rep does Cingular have?

I still have nationwide calling/no roaming fees etc but alot more minutes for the same price...All opinions are appreciated
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Old 12-09-2003, 10:23 PM
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I had pretty good luck with Cingular.

Right now I have Sprint because it works at the lake.
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Old 12-09-2003, 10:52 PM
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Go online every month and confirm that your account has been posted PAID.. Keep proof of all payments.
Cingular posted my payment to the wrong account and I had to prove it paid...and they claim they are on an automated posting system, which i guess means all payment s will be posted to the wrong account!!!!
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Old 12-09-2003, 11:12 PM
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I just signed up with Cingular for the same deal you have.
I have been with ATT for more than 5 years, went in to get a replacement phone and they quoted me prices ranging from $50 to $200! after 5 plus years of on time bill payments, loyalty means nothing in the cell phone industry, only NEW customers get it all.
So far I have called Cingular twice. Each time I actually got to speak to a real human pretty quickly and each time they were more than pleasant and took care of the problem far so good!
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Old 12-09-2003, 11:41 PM
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And they have the one thing that no other company(at least in the FL market) has... Techs to fix your phones when they break!

OK here is my disclaimer now... I work for Cingular.. and guess what I do.. I fix the phones WHEN they break, cause well lets face it EVERYONE breaks a phone sometime!
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Old 12-10-2003, 08:13 AM
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I've had cingular for about 2 years now. No complaints, good reception, good service.
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Old 12-10-2003, 08:24 AM
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I've been with Cingular/Bellsouth pretty much since '87 (yes 1987!) and have not had any problems go unresolved. Their customer service has always been professional and courteous. I just hope I haven't jinxed it by posting this!
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Old 12-10-2003, 08:27 AM
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I have been with them and their predecessor for 10 years. All good.
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Old 12-10-2003, 09:10 AM
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I need to check on that deal also.I have been with them for a long time. They only screwed my bill up a couple of times.

Which store did you go to? I need nation wide and no roaming fees on mine. I'm paying close to 200 a month for 2 phones. I need get my bill down.
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