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mpally 01-06-2004 07:03 PM

Question regarding wireless routers
 
I install a wireless router in our house. Ever since, I can not log onto my bank account. Is this due to something with the router? Is there a setup change I need to make to allow access to those sites? What is confusing is that I can log onto Paypal and other secure sites. Any help is appreciated. Thanks.

Scott 01-06-2004 07:16 PM

XP ??

If so go to connections right click and open properties on your wireless connection go to advanced and see if the firewall is turned off if not turn it off and try again.

The Router will act like a firewall (outside connections see it, not your computer). There are other possible problems but this is a good start.

mpally 01-06-2004 09:37 PM

I tried that and it didn't help. Any other ideas. I can get into my other bank accounts, so I am wondering if it is a problem with the bank's website. If one worked, so all of them work?

Scott 01-06-2004 09:48 PM

Just give me the account # and password I'll give it a try:D :D

I would guess that you are right about them having trouble. They should have a Tech help # that will help you out with problems they are having or a Password reset.

If all other web sites are working and other secure sites work I would not change any other settings until you call them.

Since you are now wireless if you travel a lot I would download an automatic wireless sniffer to check for connections outside of your area. XP has a utility that will do this but found BOINGO to work very well and it's a free program that you can turn on and off with no side effects.

mpally 01-07-2004 09:04 PM

Scott, tell me more about this sniffer. Do I just go to the website and download the software? Are there any problems with doing this?

Fightclub 01-07-2004 09:11 PM

Router
 
Scott,

what mfg did you install? if its Linksys they have a great online support and can help you out. I had the same problem and they fixed mine.

http://www.linksys.com

mpally 01-07-2004 09:27 PM

I was the one with the problems, not Scott. And yes it is a Linksys router. I will give them a call after I find out if it is on my end or on the bank's end. I would hate to waste their time if it is the bank's problem. Thanks for the help.

Mr. Demeanor 01-07-2004 10:14 PM

I have a related question. I ran Zone Alarm with my wireless router. Ive been told I dont need it but I do get alerts from zone Alam program when it blocks access to my computer (laptop). What gives?

wwbobb 01-07-2004 10:21 PM

If your using IE6, click tools, then internet options, then secuity tab, then trusted sites and add your banks url to the trusted sites list.

Warren

mpally 01-07-2004 10:59 PM

BTW, I am running XP.

mpally 01-07-2004 11:04 PM

I tried adding the site and it still does not work. Any more ideas? I did log onto the website from a computer that is not on our wireless network, so it is not the bank's problem. I am not sure why I can log onto some secure websites but not others.


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