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Old 01-26-2004, 09:01 AM
  #21
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I sent an email... again... Let's see if they try to straighten out these issues.. I could understand some issues with a startup... but watching the forums, they seem to drag on for far too long... and I'm sure there are more problems like ours that never get voiced...

Extreme Mag... you have a good quality magazine... let's get the customer service up to standard and beyond.. It's much easier and cheaper to keep a customer than to find a new one. Good news travels fast, but bad news travels faster.

Reading the forum over and over about issues with your magazine, I'd start to be concerned with how many people will renew their subscriptions???

Let's start with our OSO family, it's a good anchor community to support your effort.

Like everyone in this group that start up a boating related business or run one, I envy you, want to support you and wish you the best of luck.

Brian
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Old 01-26-2004, 03:29 PM
  #22
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Thanks Brian, I'm sure you'll enjoy the story about Steve and OSO in the next issues.

As for our mailings, the last two issues have been sent out in sealed plastic bags to insure their safe delivery to our subscribers mail boxes. I'm sure many people can attest to receiving these over the last few months.

We are now offering a discount to all OSO members. Just click on this OSO link to get 15%off the yearly subscription.
http://www.extremeboatsmag.com/subscribeoso.shtml

If you have any issues regarding old subscriptions you must send an email to [email protected]m
and they'll respond directly to you and clear up the problem.

Thanks, enjoy the mag.
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Old 01-26-2004, 04:53 PM
  #23
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Barnes & Noble has them.
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Old 01-26-2004, 06:45 PM
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I'm tired of waiting, it's no (OSO) discount if you can't get what ou pay for on time or without calling.... it could be a good mag if they got it together.
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Old 01-30-2004, 05:44 AM
  #25
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Good news! Extreme followed up on my post and emails and I just received my shirt in the mail!!!

Thanks!!! Nice shirt!!!
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Old 01-30-2004, 09:06 AM
  #26
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New guys - old guys, my check read Extreme Boats...

Like I said, could be a good mag if they got it together, but I will not subscribe again... big deal, huh?
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Old 01-30-2004, 11:17 AM
  #27
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Mike, I followed up about your situation and this is what I learned.

We send Mike an email asking him what he wanted – his choice – 1) we can give him the magazine for a year or 2) we can give him his money back – very simple – then this.

WHAT DO YOU WANT?
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Old 01-30-2004, 12:51 PM
  #28
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With this dammed cold weather we're having, I need all the magazines I can get my hands on to keep in mind that one day there will be a summer!!!!

Cold weather is OK... Freak'n Freez'n Sucks!!!!

Can't remember last time we were above freezing...

Got my new PRATHER Wacker Boat, now I just need the lakes to turn liquid again!!!


Hat's off to Extreme for stepping up to the plate!!!

I haven't heard any complaints about the magazine itself, mostly positive to be honest, all I've heard is with delivery and billing issues. With the right dedication, these areas should be the easy and more enjoyable areas to deal with...
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Old 01-30-2004, 03:48 PM
  #29
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Now if only I could get them to send the magazine outside the US and Canada things woud be good and the winter a little shorter. Just let us guys on the other side of the pond know how much extra a subscribtion would cost us over here and we can decide what too much is. I get 3 other magazines from the US with no problems what is so different about Extreme Boats Magazine that it can+t be send to europe ? Let me know the extra cost and let me decide if I want it or not !

Cigaretteman
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Old 01-30-2004, 07:26 PM
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I also sent a check a few months ago and have yet to receive a magazine or a shirt.

I left two messages as well and both calls were not returned.

Ron,
Can you see what you can do?

Are you coming down for the Miami show?
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